207,034+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 207,034 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I think they have no money
I think they have no money. It’s been 7 working days and they are still reviewing
Insurer: Embrace
By: Jose Muinos
prices were reasonable
prices were reasonable. Website was very very easy to use
Insurer: MetLife
By: Mathew Schwartz
Quick and easy!!!
Quick and easy!!!! Pricing is well worth it!!!
Insurer: MetLife
By: Edward Higgins
The agent
The agent, Jesus, was polite and knowledgeable.
Insurer: Nationwide
By: Javier Contreras
If you are considering Spot Pet…
If you are considering Spot Pet Insurance, save yourself the money and the stress and look elsewhere. They have repeatedly refused to reimburse anything related to my dog’s skin infection, despite the veterinarian clearly documenting that the infection had nothing to do with allergies. It does not matter what the medical notes say. Spot defaults to the same lazy conclusion every single time. If it involves skin or if my dog is sick, they label it allergy related and deny the claim. What makes this worse is the process. Every interaction turns into an appeal. I submit full records up front. Detailed vet notes. Diagnoses. Treatment plans. Everything they could possibly need. They still deny it. Then I have to call. Then I have to email. Then I have to resend the same documents again. Then I wait 30 to 60 days for a response, only to be told some variation of the same thing. Phone support is frustrating and circular. You explain the situation clearly. They acknowledge it. Nothing changes. The burden is always pushed back onto you, even when their own criteria have already been met. It feels like the system is designed to wear you down until you stop trying. If your pet ever has a skin issue, an infection, or anything remotely adjacent to allergies, do not expect coverage. Even when a licensed veterinarian explicitly states it is not allergy related, Spot will still twist it into one. I regret choosing this company. I regret the time I have wasted fighting for reimbursements that should have been straightforward. This has been one of the most exhausting and one sided customer experiences I have dealt with, period. AVOID THEM
Insurer: Spot
By: MATTHEW
Great and quick service
We have been truly happy with the service at MetLife Pet Insurance. It’s very easy to upload all the required documents, and the response time is quick. Once our deductible is met, the claim payment is promptly deposited directly into our account. The entire process has been smooth and hassle-free.
Insurer: MetLife
By: Adrienne
Good insurance
The description of the policy was clear, and it's decent coverage for the price. Kristy (Christie?) was fantastic!!
Insurer: Nationwide
By: John Smeallie
Strongly recommend
All of my experiences with nationwide pets have been positive; customer service is compassionate and efficient, filing a claim is easy, and explanation of benefits are clear. Coverage is great, and without it I wouldn't have been able to save my bird's life. Thank you nationwide!
Insurer: Nationwide
By: Yasmine Mohamed
Very easy to work with and my claim was…
Very easy to work with and my claim was processed and paid very quickly.
Insurer: Spot
By: Colleen Shashura Babinski