222,444+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,444 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Being denied reimbursement for treating…
Being denied reimbursement for treating a bacterial infection on the basis that it is due to allergies and the dog was born with allergies so it’s a preexisting condition. Pretty clearly using AI to review and decide on claims submissions and not being able to have a human override clear mistakes. I am responding to their robot reply. See, this is the kind of attitude I am talking about. They say bacterial infection is due to something the dog was born with, so it predates coverage. But the dog wasn’t born with bacterial infection. They use whatever excuse they can find to avoid covering the treatment.
Insurer: Trupanion
By: Kenneth
Great Experience
Easy to use claims system, prompt and fair responses.
Insurer: MetLife
By: Matt Simpson
Customer service is helpful
Customer service is helpful, and never had issues when submitting a claim
Insurer: MetLife
By: customer
Nice experience in claim results.
They have multiple ways to turn in a claim. The claim process is easy. Response to the claim is fast. All this shows they care about me and my pet. The results are explained in terms that are easy to understand. Thanks
Insurer: MetLife
By: customer
The whole process from beginning to end
The whole process from beginning to when I received my reimbursement was very swift and so very easy to do. Fetch Pet Insurance offers the best experience for filing claims making it super easy to do.
Insurer: Fetch
By: sshenley
Seamless claim & reimbursement process
The claim & reimbursement process is simple to follow, quick review and resolution. I appreciate the simplicity of this and how seamless MetLife has made it.
Insurer: MetLife
By: lionsmouthhyahoo.com
Fast turn around for response on Claim
Fast turn around for response and payment. Options for funds delivery! Great!
Insurer: MetLife
By: Susan
Hassle Free Every Time
Every single claim I've made has been refunded with no fuss or fight, even when I wasn't quite sure if my policy covered it and it's always more than I anticipated to get back and in a timely manner
Insurer: MetLife
By: Rylee