223,546+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,546 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Customer Service GREAT, Insurance TBD
Everyone I spoke with was PHENOMINAL But, after speaking with a claims agent, the marketing of insurance benefits are very misleading in terms of what they will cover. I haven't had to use the insurance yet, so time will tell.
Insurer: Prudent Pet
By: morgan.callahangmail.com
I have used Embrace since we rescued…
I have used Embrace since we rescued our Pekingese 5 years ago. Every single interaction has been above expectations! I would not have another pet before consulting with Embrace first.
Insurer: Embrace
By: Tom
It is impossible to reach anybody
It is impossible to reach anybody on the phone for any reason whatsoever. This is not useful. Whether they are any good as an insurance company or not, which I don't think they are, they at least have to pick up the freaking phone. They give you these long long long long long speeches when you press an option as if you're a flaming idiot who doesn't know how to read an explanation of Benefits and they're obviously trying to prevent you from reaching a human being and I never found out how to reach a human being. I just kept pressing zero forever until somehow it turned into hold music. Then I was on hold for about 20 minutes and I said never mind and I gave up because I don't have this kind of time. I really think these guys suck personally
Insurer: Embrace
By: EOWYN
Great experience
The people on the telephone were super helpful and it’s a very easy experience for getting the insurance.
Insurer: Sonnet
By: Jessica Sherman
Excellent Customer Service!
Huge thank you to Sally Leonard. Her kindness, expertise, and follow through is to be commended. We have pet insurance for peace of mind because we love our pets, it's good to know there are wonderful people behind the insurance we buy. Sally did not give up and stayed in contact until we successfully resolved all issues. Thank you!
Insurer: Fetch
By: Brian C.
Insurance premium went up 86% in 1 yr.
The insurance premium went up 86% in one year. That is simply an atrocity.
Insurer: Pets Best
By: Denise
No waiting period for wellness check
We adopted Sofia, our chihuahua in late May. Her first vet visit was in July. I was still searching for pet insurance and saw a brochure at the vet’s office when we went in for her appointment. I applied the next day and found out that I could include her wellness check as a claim. I received my reimbursement about a week later. So far, so good.
Insurer: Pumpkin
By: Tina O’Ryan
Amazing pricing and so easy to complete.
Amazing pricing and so easy to complete.
Insurer: Nationwide
By: Elliot Diamond
Very helpful agent who was able to…
Very helpful agent who was able to answer my questions and explain the process and policies clearly
Insurer: Nationwide
By: customer
Rebecca was awesome very knowledgeable
Rebecca was awesome very knowledgeable, she was very patient. answer all my question and explain every detail ,I have a very good feeling about this prudent pet insurance my dog cookie is in good hands. Thank you so much Rebecca
Insurer: Prudent Pet
By: Amanda LEUNG