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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Paid Claims Quickly
Fetch has processed all claims I submitted and within the two weeks estimated.
Insurer: Fetch
By: Nancy
Paid Claims Quickly
Fetch has processed all claims I submitted and within the two weeks estimated.
Insurer: Fetch
By: Nancy
Paid Claims Quickly
Fetch has processed all claims I submitted and within the two weeks estimated.
Insurer: Fetch
By: Nancy
Paid Claims Quickly
Fetch has processed all claims I submitted and within the two weeks estimated.
Insurer: Fetch
By: Nancy
Paid Claims Quickly
Fetch has processed all claims I submitted and within the two weeks estimated.
Insurer: Fetch
By: Nancy
Paid Claims Quickly
Fetch has processed all claims I submitted and within the two weeks estimated.
Insurer: Fetch
By: Nancy
Service Excellence
Pets Plus Us consistently provides amazing customer service, whether it is just answering questions or processing claims. They are efficient and very supportive, especially when dealing with serious issues. Highly recommend them.
Claim was easy to submit
Claim was easy to submit, and response time turnaround was less than 2 full business days. There is an option for direct deposit reimbursement for my claim. I have not yet set that up. I will be receiving my reimbursement via check by US mail.
Insurer: Pets Best
By: Norm Smith
Worth the very high cost?
I’m not really sure what I’m getting for the very high cost. They have been taking my money the past year without having to pay anything (my dog is about 15 months now). Yet they’ve told me my monthly is going to go up like 40%. They hooked me with the fact that supposedly your vet can submit claims directly to them, but none of the vets I’ve been to are willing to do this (despite the fact that, according to Trupanion, they have the software and capability). I’m not sure why it’s so much more expensive than other pet insurance companies. I can’t even look up the details of my dog’s coverage on my account page on their website (it shows no details). You’d think for a “high-end” pet insurance company, they could provide more. I’m disappointed we went with trupanion, and going to be getting other quotes.
Insurer: Trupanion
By: J L
Claims and Services
The services and handling/submittal of claims are excellent and easy even the premium is high. Worth of monies for the good service.
Insurer: Embrace
By: Orlando Ibong