225,115+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,115 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great friendly service
Had issues paying down payment, chat bot was helpful as was agent I ended up talking to, I was able to get the payment to go through
Insurer: Sonnet
By: Julie H
Claims Experience
Rapid processing and clear communication is standard.
Insurer: Adoro
By: Theresa
I’ve never had an issue with spot pet…
I’ve never had an issue with spot pet insurance since I’ve had them
Insurer: Spot
By: Samantha Thomason
A little confusing but overall great.
It was relatively easy to file our claim although it was a bit confusing as well. You need to provide your dog's entire medical history from acquisition to date. New terms such as SOAP are used and it all just seems a bit overwhelming. That all said once the required information was provided the claim process was completed and it was adjudicated very quickly. Again it was a bit confusing when MetLife split our request into two claims. It wasn't obvious what was going on and why. Again a learning experience. Use their app and not their web site.
Insurer: MetLife
By: Randy M.
I had back-to-back problems with my…
I had back-to-back problems with my dog, they gave me zero problems and were great
Insurer: Spot
By: Matthew Guynn
Quick refunds once the claim is…
Quick refunds once the claim is received by MetLife
Insurer: MetLife
By: Pat Clinton Shearer
Good service
Although, I have opted to have 90% reimbursement & $250 deductible I find it a expensive. That' why it didn't get 5 stars. Otherwise, no problem getting reimbursed & customer service is good 👍🏻
Insurer: MetLife
By: customer Kare
A little slower than I thought with…
A little slower than I thought with processing but very satisfied
Insurer: Spot
By: Katherine Swearingen