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Trupanion simply does what they say they are going to do and with a smile! Thank you for your promptness on our recent claim for Millie!

Trupanion makes it very easy to submit claims, responds rapidly and clearly explains benefits. Our policy for a rescue mixed breed is a very reasonable price (we have a high deductible) for catastrophic or chronic issues, which was what we sought to cover. When our puppy was diagnosed with a significant joint issue Trupanion covered the costs at 90% as promised once the deductible was met. This was a huge relief. On the telephone, your customer service agent, Christopher, was positive and professional in helping me correct an error I made enrolling our second dog that resulted in a slightly lower monthly cost. I wish my human health insurer was as fast and responsive as Trupanion!

In my opinion, Trupanion is the best pet insurance company out there for our beloved pets. Every member of the Trupanion team has been so kind to me. The Trupanion name is valued by veterinarians and pet hospitals...to the point that I have often been allowed to settle my bill once it has been submitted to you. The turn-around-time is incredible which is so helpful for those of us who live paycheck to paycheck and who are having to give their pets many medications and who are often hospitalized. My beloved Golden Retriever was able to live longer because Trupanion was able to help with bills related to seizures which we fought for several years. Trupanion fought right along with us. Last week I had to let this sweet dog who gave us 7 years of joy go due to a fatal case of pneumonia. Trupanion sent me a kind email and they took care of canceling her insurance because it is hard to take care of all of those things. Thank you, Trupanion. And thank you to all of you with whom I have spoken who just listened to my worries sometimes. It is clear that anyone who works for Trupanion is a pet-lover. Your kind follow-up emails to a call is just another reason that I will never insure my future pet with any other company.

Trupanion is very quick to complete claims, customer service is helpful and very courteous

Every time I needed to talk to someone they were polite and helpful. And my claims have been answered and paid usually within a day or two.

Always there to help and very courteous, friendly and helpful. My claims are always handled very quickly too.

Trupanion has always made taking care of our girl, “Miley” such a great experience, she’s happy, & her health is always a priority, Trupanion helps us feel that way, great service, easy claims submitted, quick with settling ..& a pleasure to talk to all the time whenever we need help.. Thank You, Miley’s Mom

Quick and easy transaction

Fast and friendly service. Claims were approved in no time at all. I recommend Trupanion to everyone who has pets

Fast, no issues. I love trupanion!