224,823+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,823 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Reliable with quick turnaround
I've had Healthy Paws insurance for my dog for the past 12-13 years and I'm glad I chose them so many years ago. I appreciate that they make the claims process simple and reimbursement is quick!
Insurer: Healthy Paws
By: Reina Fong
Do a little better.
A bit pricey and the fact no one told me. There was a 2 week waiting period
Insurer: Nationwide
By: doug anderson
It was very easy get through to speak…
It was very easy get through to speak to a live person. Usually you have to speak to the machines until you get a human being. Thank you Sonnet for keeping live agents serving people.
Insurer: Sonnet
By: Olga
Fast and knowledgeable
Always provide fast and knowledgeable services for our pets!
Insurer: Embrace
By: Patricia
Embrace Needs All their employees to be as Great as Dani and Tiffany !!
My experience with embrace was very good after we had to confront an issue between them and the vet center I am with! They were receptive to my issue and fortunately they sided with me after the vet told them a Lie about a Pre existing diagnosis? So Great on Embrace and Tiffany and Dani were GREAT and absorbed my frustration with grace and kindness. I would recommend Embrace to All Pet owners. Much thanks. David✝️
Insurer: Embrace
By: David
Filing claims is always easy
Filing claims is always easy. Just follow the prompts and everything works. Payment (once deductible is met) is always prompt.
Insurer: Embrace
By: Bo
Very easy to use
The app or website are equally easy to work with. Quick response too.
Insurer: Spot
By: Marianne
Spot insurance is the best!
Spot insurance is the best!! They’re so timely in reimbursing, able to speak with live representative and they mean what they say, no gimmicks here!!! Customers are already going thru hard times with their pets and Spot makes the financial part easy!! Can’t say enough good things about this company!!
Insurer: Spot
By: Diana
The representative was very helpful and…
The representative was very helpful and knowledgeable, pleasant to talk to.
Insurer: Nationwide
By: customer
Opinion from an insurance agent
I work for an insurance company and I am never one to bash on my competitors. I know every companies strengths and weaknesses and don’t encourage anyone to leave their company for me. SONNET HAS NO STRENGTHS - I already had knowledge on how bad their service was but I had to deal with them while my parents were on vacation. They have no 24 hour customer service line, non-functioning robot chat services on their website, and inadequate function / control of ALL of their email lines. If you ever have an emergency and you’re insured with sonnet don’t even bother contacting them. They won’t help you anyway! They can’t even help you if they wanted because all of their means of communication are poorly monitored. Not to mention the inconsistencies between information provided by the agents. Nobody can be held accountable for their actions or statements because there’s no way to identify who you spoke to. Horrendous. Please stay away
Insurer: Sonnet
By: leila p