224,914+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,914 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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WAY TOO LONG ON THE PHONE MORE THAN TWO…
WAY TOO LONG ON THE PHONE MORE THAN TWO HOURS
Insurer: Sonnet
By: gordon mac millan
I sent documents regarding my pet’s…
I sent documents regarding my pet’s previous veterinary care and received a message stating that my claim could not be completed due to no documentation
Insurer: Embrace
By: David
I needed to transfer a policy after a…
I needed to transfer a policy after a death and Amanda was patient and knowledgeable, answering all my questions.
Insurer: Fetch
By: Nancy DICK-ATKINSON
Fast processing and items covered
Fast processing and items covered. Microchipping I thought was covered, but oh well.
Insurer: Spot
By: Dale Danko
Excellent and quick service
Excellent and quick service
Insurer: MetLife
By: customer
We have submitted many claims over the…
We have submitted many claims over the years and they are always handled quickly and communication is fast and easy to understand. They have made it easy to submit claims and our reimbursement is always fast.
Insurer: MetLife
By: Steve
Great customer service and turnaround time
MetLife has made me more at ease when taking my pet to vet. I am able to submit claim right away with no hassle. Payments are deposited in my account within a reasonable time period.
Insurer: MetLife
By: Fonzi
Password help and claims - easy!
I had to reset my password and the rep on the phone (Kristin?) was excellent! They helped me get the account reset so that I could use it, and then I submitted several claims from this year. It's a great system, and I'll download the app and try it next when needed. Thank you for the great customer service!
Insurer: Embrace
By: Betsy Wyatt
You responded pretty quick but wouldn't…
You responded pretty quick but wouldn't process it with out a few years of past records ????? and which we did and so where is the check ????
Insurer: Spot
By: Bill Harrington
Great Experience!
Kia, the rep who took my call, answered all my questions and concerns. Full disclosure of costs and coverage.
Insurer: Nationwide
By: Annie