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Awesome assistance
Awesome assistance! Very thorough.
Insurer: Fetch
By: Morgan T.
Awesome assistance
Awesome assistance! Very thorough.
Insurer: Fetch
By: Morgan T.
Customer service is always very…
Customer service is always very helpful, knowledgeable and sympathetic to whatever the problem is at the time. Claims are processed in a timely manner.
Insurer: ASPCA
By: Rita Chietera
Pets Best Saved Thanksgiving and Christmas!
My pooch, Alvin, had been in wonderful health until a recent, rapid decline sent us on a trip to the emergency care of an animal hospital. Unbeknownst to me, Alvin was diabetic and suffering from diabetic keto acidosis. I was devastated as he had recently had a blood test and all seemed to be right with the world. He had been his normal, bouncy, happy, playful self until the night before. His lethargy, vomiting, and bloody urine all onset at the same time and I rushed him to the animal hospital instantly. When the doctor broke the news to me, showed me the estimates, and told me about my options, I was overwhelmed. This all happened just before thanksgiving and I suddenly had a $5700 bill. All the joy of knowing that my baby was going to be alright was ripped away with the concerns of wondering how I was going to pay my bills, especially with Christmas coming up. Pet’s Best to the rescue! I scanned and uploaded all documents and they did the rest from there. They paid my claim with ZERO hassle! There was some delay in processing the claim, but I believe that is due to the holiday season and me not having all records uploaded previously (as they strongly suggest). Having Pets Best is one of the best decisions I’ve ever made and they literally saved my best friend’s life and came through during the holidays for the pupper, me, and my family. Thank you Pets Best!
Insurer: Pets Best
By: Dave
Stress free Pets Best
I carry 2 separate insurances for 4 dogs. Older 13 year old is with his carrier and younger 3 girls are with Oers Best. Comparing both carriers in regards to claims, Owts Best is efficient in every expectation and refunds are in the mail in 2 weeks. The other carrier is a stressful nightmare. Questions, requests for clinic notes, back and forth etc. Free yourself from stress. Go with Pets Best.
Insurer: Pets Best
By: Elyson
They do not even cover surgeries they say that they cover. Complete Rip off. AVOID
My owner called Hartville to make sure that her dog's TPLO surgery from tearing her cruciate ligament (ACL for people), and they said that it would be covered. They have now denied the $5000 claim after she's already paid for it, and their stance is that since the owner did not see an accident or injury, it's not an injury. They say it is an illness that causes the rupture and thus is not covered under her accidental/injury policy. I responded with a long letter about how this patient had no orthopedic history and was acutely unable to put weight on their leg one day after coming in from the backyard, obviously indicating an acute injury. Their response was, "Knee and ligament conditions are orthopedic illnesses...regardless of cause". Do not use this company, as they are the only ones I know of who can deny a simple knee surgery, so there is no telling what else they would deny.
Trupanion saved my cat's life
Trupanion is the reason my cat is currently at home with us for Christmas. I am so thankful for Trupanion for covering my cat so she could be hospitalized and get the care that she needed.
Insurer: Trupanion
By: Kelly Garrison
I had a lot of questions about my…
I had a lot of questions about my policy and they were all answered. Great Customer Service
Insurer: Embrace
By: Jodie Wright
The agent I spoke with was J Sabado
The agent I spoke with was J Sabado. He was very knowledgeable about his product and I had many questions which he answered in language I could understand. Thank you Josh for putting me at ease at the prospect of purchasing Health insurance for our new puppy. The policy seems like it will cover most everything and it can be very daunting trying to decide what’s enough and what’s right. Josh made that decision easy.
Insurer: Fetch
By: Marilyn Tammaro