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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Easy Claim Process
My dog’s claim was processed in a user friendly app. The claim was paid and check sent promptly.
Insurer: Embrace
By: customerDD
Excellent Customer Service
Speaking to Stephanie over the live chat and then over the phone was a pleasant and helpful experience. She was very knowledgeable and answered all of my questions promptly. It's clear the agents have a robust understanding of the policies they offer and are very capable of answering any questions or concerns brought forward. I had very specific questions as a Veterinary student regarding the coverage as it applies to my personal pet, and Stephanie answered all of them gracefully.
Insurer: Prudent Pet
By: Serenity Mallon
Very easy to file a claim, extremelyfast payout!
Wow! SO impressed! Our poor pup became horribly sick after a brief boarding experience. I submitted the claim and found it very easy. Just scanned in my receipts and posted them to the Embrace website. Because it was our first claim, they had to get all her medical records. They kept us informed the whole way, and the payout to my bank account was very quick. Dang! My dog has better health insurance than I do!!
Insurer: Embrace
By: Carolyn
Claim responded to very quickly
Claim responded to very quickly. Much appreciated during the passing of my cat.
Insurer: Embrace
By: Owen
This is my first experience with pet…
This is my first experience with pet insurance. I did some light research and settled on Embrace. I submitted my first claim feeling really good, it was denied. I was super annoyed and harsh in an online review forum about it. After multiple back and forth with my adjuster, who had some great suggestions, I was able to get a partial refund of just under $1000.00..so, I was left feeling much better about that outcome and plan on finding that review and updating it.
Insurer: Embrace
By: Stephanie
Up until now we never had a claim
Up until now, we had Embrace insurance for our rescue cat. For three years, we had no claims and the cost per year was about $400. This year, the cost just about doubled, and we did have a claim with only two weeks left of our policy, as we decided not to renew. Our cat seemed to have issues walking up stairs, couldn't jump up on a chair, etc., so we had to take her to the vet. After x-rays, blood work and a shot, the bill came to $850.00. We submitted the claim and was only rewarded $102.00 for what we thought was a bit low for the standard treatment of one visit to the vet. Not ever having a claim for as long as we had the insurance, we thought we should have had a better settlement. It was, however, easy to submit a claim and the response was very quick.
Insurer: Embrace
By: Noel Voroba
I absolutely love this company
I absolutely love this company! Never have I had a company so easy to deal with. They are attentive and customer service is the best. I could not ask for anyone as nice and helpful as Katherine. Things are affordable. The website is easy to navigate. Making payments a breeze. They are friendly and genuine. The coverage for the price is incomparable. This company surly deserved better reviews than it got in recent polls. It ranked number 3 on the top ten list but it should be number 1
Insurer: Fetch
By: Sharon
I absolutely love this company
I absolutely love this company! Never have I had a company so easy to deal with. They are attentive and customer service is the best. I could not ask for anyone as nice and helpful as Katherine. Things are affordable. The website is easy to navigate. Making payments a breeze. They are friendly and genuine. The coverage for the price is incomparable. This company surly deserved better reviews than it got in recent polls. It ranked number 3 on the top ten list but it should be number 1
Insurer: Fetch
By: Sharon
I absolutely love this company
I absolutely love this company! Never have I had a company so easy to deal with. They are attentive and customer service is the best. I could not ask for anyone as nice and helpful as Katherine. Things are affordable. The website is easy to navigate. Making payments a breeze. They are friendly and genuine. The coverage for the price is incomparable. This company surly deserved better reviews than it got in recent polls. It ranked number 3 on the top ten list but it should be number 1
Insurer: Fetch
By: Sharon
I absolutely love this company
I absolutely love this company! Never have I had a company so easy to deal with. They are attentive and customer service is the best. I could not ask for anyone as nice and helpful as Katherine. Things are affordable. The website is easy to navigate. Making payments a breeze. They are friendly and genuine. The coverage for the price is incomparable. This company surly deserved better reviews than it got in recent polls. It ranked number 3 on the top ten list but it should be number 1
Insurer: Fetch
By: Sharon