No phone trees reps are quick to answer native English speakers and always professional and kind.
No phone trees, reps are quick to answer, native English speakers, and always professional and kind. This is rare in customer service these days. Please don't ever change to save a buck for the company. This is why I stay with Trupanion.
- INSURER:
Trupanion
- POSTED: 05/12/2023
- BY: Anthony
- BREED: Persian
- AGE OF PET: 0 - 3
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Usually really quick turnaround.
Usually really quick turnaround.
- INSURER:
Trupanion
- POSTED: 05/12/2023
- BY: Nancy
- BREED:
- AGE OF PET: 0 - 3
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Horrible insurance
After 10 years of paying 75 dollars a month to your company for pet insurance I had to make a claim. The vet charged 1,063 .00 and the thanks I get for paying you all that money for ten years you thank me by covering 163.00 of my bill. Not happy at all and I will be looking elsewhere for insurance. Absolutely deplorable
- INSURER:
Trupanion
- POSTED: 05/12/2023
- BY: Lou
- BREED:
- AGE OF PET: 0 - 3
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Very kind
Janet was very kind and open to answer all my questions. She exceeded my expectations because she shared some tips for someone who has just moved into the country and is new to pet insurance.
- INSURER:
Furkin
- POSTED: 05/12/2023
- BY: Cristina
- BREED:
- AGE OF PET: 0 - 3
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Very easy to submit claims
Very easy to submit claims
- INSURER:
Trupanion
- POSTED: 05/12/2023
- BY: Mary
- BREED:
- AGE OF PET: 0 - 3
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Referred
I was referred by my niece so I will refer
- INSURER:
Trupanion Canada
- POSTED: 05/12/2023
- BY: Dimitra
- BREED: Miniature Goldendoodle
- AGE OF PET: 0 - 3
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BEST INSURANCE!
I am so happy with my coverage with Trupanion. Thank you!!!
- INSURER:
Trupanion
- POSTED: 05/12/2023
- BY: Dana
- BREED:
- AGE OF PET: 0 - 3
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Very pleasant and gave me a quick answer
Very pleasant and gave me a quick answer
- INSURER:
Trupanion
- POSTED: 05/12/2023
- BY: Christine
- BREED:
- AGE OF PET: 0 - 3
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Because she was very friendly and helpful and a real person instead of a machine.
Because she was very friendly and helpful and a real person instead of a machine. And she answered questions.
- INSURER:
Trupanion
- POSTED: 05/12/2023
- BY: Donna
- BREED:
- AGE OF PET: 0 - 3
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