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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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I've had Spot Insurance for my cat for…
I've had Spot Insurance for my cat for about 3 years now. I recently brought her in for some bloodwork and check up and was surprised how quick Spot reimbursed me for the visit. Read the fine print and do the math. But yes, I'm happy I got pet insurance and would really recommend Spot.
Insurer: Spot
By: Dee from Seattle
Excellent customer service in…
Excellent customer service in correspondence and turn around time!
Insurer: Embrace
By: Francesca
Customer service agents were very…
Customer service agents were very helpful. The app is friendly and easily. Submitting a claim on app was smoothly.
Insurer: Spot
By: Tina Lee
Wonderful to work with
Wonderful to work with
Insurer: MetLife
By: Darlene Murdoch
NOT IMPRESSED
I have had Embrace Pet Insurance for about a year and a half. The first few claims went quickly. They were routine vet visits. Then comes December of this year and I need to cover the TPLO surgery. I send them the office visit claim, as well as the heads up for the surgery. Now they need more information, they don’t have the 1 year prior history….even though they had received that upon signing up for insurance. This claim as well as the actual surgery claim is still on hold for more health records. I made sure to call them because they were not specific about which Vet was not complying with their request. So, I went to that office and made sure the records were sent immediately, with me cc’d. They did comply. Now I am still waiting, no updates, just waiting. There updates are not something valuable, because it’s just an automatic email response . Not happy so far.
Insurer: Embrace
By: Barbara Stiger
Easy claim filing process and response
Was able to submit electronically with rapid acknowledgment of claim receipt and processing of payments in a timely manner.
Insurer: Spot
By: MARTHA S
Fast reviews and reimbursement !
Fast reviews and reimbursement !
Insurer: Spot
By: Edward Ung
You need pet insurance!
Our pup was diagnosed with IVDD in April of 2025 followed by IMPA in November. The medical journey he has been on would be unmanageable without pet insurance. HealthyPaws has paid out more than $50k dollars for my pet alone in 2025. My claims were processed quickly and without issue. I cannot recommend HealthPaws enough. THANK YOU SO MUCH FOR SAVING MY BOY
Insurer: Healthy Paws
By: Slammy
Piece of Mind
Having pet insurance gives us great peace of mind. The claims process is fast and simple. Would recommend MetLife Pet Insurance to anyone.
Insurer: MetLife
By: Brian Breeding