209,114+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,114 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very happy with MetLife Pet
We purchased what I designed to be "catastrophic" coverage for a young bully breed family member - 2500 ded., 90% unlimited afterward - for a very reasonable price. One ER visit and an allergy diagnosis later, we have exceeded the deductible and are receiving reimbursement. The claims upload process is easy, and our claims have been processed quickly, including a claim for boarding while his Mom was hospitalized and coverage for expensive hydrolyzed prescription food. Any questions/concerns we've had have been resolved by their customer reps, who are available 7 days a week. Getting coverage when our dog was young (7 months) avoided issues with preexisting conditions, as he had none at the time we purchased the policy (as documented in his adoption and wellness care vet notes). And I'm old enough to remember: "Get Met - It Pays" :-)
Insurer: MetLife
By: K
Kind and knowledgeable
I have a new rescue dog who is a little older than dogs I have previously insured. I was also interested in switching a second dog from another provider I no longer trust after it canceled policies for dogs with preexisting conditions. I came to the call with so many questions and Amanda answered them all throughly and made me feel confident in my decision to get both my dogs coverage under Fetch. From annual caps to how Fetch handles dental, Amanda knew her stuff and was a delight to chat with.
Insurer: Fetch
By: Sara DiNatale
Simple and easy to understand
Simple and easy to understand. Quick process.
Insurer: Fetch
By: Mary Therese
comparing policies
Manny was able to retrieve my last dog's insurance policy so I could compare coverage.
Insurer: Nationwide
By: Stephanie
Robert is wonderful.
Robert helped me. He was very professional and legitimately cared. He listened to me and made the entire process very easy. That man should get a raise.
Insurer: Nationwide
By: Dane Mom
Great customer service but the website…
Great customer service but the website is HORRIBLE. It keeps spinning and I’ve made numerous complaints
Insurer: Nationwide
By: CARL
Great Customer Service
They were very prompt with payment of claims. And, they had complete detail of how they determined the claim amount. There are multiple ways to sign up for a plan. You get to decide what you want covered. And, if you call, you talk to an actual person!
Insurer: Spot
By: Dorothy
Signing up at the shelter was a great…
Signing up at the shelter was a great idea. Easy to use.
Insurer: Fetch
By: Virginia Landry
The sales agent was very clear and…
The sales agent was very clear and repeated the terms for me to ensure that I understood them. He was patient, personable and professional. It was an easy experience.
Insurer: Nationwide
By: Dawn