224,505+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,505 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Premium More Than Doubles When Pet Turns 9
The premium rate jumps when your pet turns 9, it more than doubles. I’d heard warnings from others about this, and unfortunately it is true. If your pet has any preexisting conditions you feel trapped. While you can adjust your deductible and reimbursement percentage, the increase is so steep you have to minimize your coverage to get to a reasonable increase. For a 15% increase I’d have to move to $1,000 deductible with 50% reimbursement. There are many more options out there for pet insurance which won’t double/triple/quadruple (when your pet is 12) your premium. If only I’d done more research before purchasing. This insurance is fine unless your pet ages. Which is what we all want, for our besties to live very long happy lives. My best advice is to research other pet insurances, and ask others with the insurance if they received huge rate increases when their pet turned 9+.
Insurer: Healthy Paws
By: JLO
Tremendous and honest customer service—…
Tremendous and honest customer service— a much appreciated effort to reduce our premiums for our three dogs
Insurer: Embrace
By: Edmund Piccolino
Great customer service
Great customer service
Insurer: MetLife
By: Stephanie Schaefer
Easy instructions and fast refund
Easy instructions and fast refund
Insurer: Pumpkin
By: Lisa Born
Great Company
I’ve been with Healthy Paws for almost two years now. My dog has had a few issues during this time. They are the easiest and most responsive insurance company I’ve ever dealt with. I can’t recommend them enough.
Insurer: Healthy Paws
By: Dan Feldstein
I don't know if I am signed up again
I don't know if I am signed up again, and at what price for the year
Insurer: Sonnet
By: Dean Pinder
Reliable and Fair Pet Insurance
We have had Healthy Paws pet insurance for our last two dogs, Winnie and now Grace. Particularly in the roughest moments, we have been very thankful we chose Healthy Paws for our pet insurance needs. Having our claims processed fairly and efficiently has been so helpful as we have navigated tough health situations with both dogs. We are very thankful we have found a pet insurance we can count on with no lifetime limits and transparent and consistent claims processing. This ensures we don't have to choose between our pet and our financial security if tough health situations happen.
Insurer: Healthy Paws
By: Katie
Awful
No communication of any substance regarding the claim. A month later all I've gotten is an email 3 weeks ago that they're reviewing the claim and don't need any additional info and a request to answer a survey. Are they going to cover the interest on my credit card that's adding up?
Insurer: Pets Best
By: Kendra
Do NOT Buy Insurance from Pets Best!!!!! They're Nothing But Thieves!!!!!
Do NOT Buy Insurance from Pets Best!!!!! They're Nothing But Thieves!!!!! My pup had an upset tummy and I brought her to the vet and go figure PetsBest denied my claim saying a vet visit isn't covered. I will be canceling my policy after speaking with their claims department tomorrow. Don't waste your money like I did!!!!!!!
This Insurance Company is determined to…
This Insurance Company is determined to reduce their numbers of elderly pets by raising their rates so high- from $66 to $208 a month on my cat that had the plan since 2020 and never cost them a cent so that they are literally not affordable. Also now 5 years later when my cat has arthritis , which could be considered pre- existing condition makes finding another reasonable plan impossible to find.
Insurer: Healthy Paws
By: Audrey Webb