219,358+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,358 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Pets Best is fantastic!
"This is the first time we have purchased pet insurance. A little over three years we bought a standard bernedoodle hoping he would be around 60-80 pounds and according to the breeder he agreed that range should be close. We're in our 70's and also were hoping for the laid back personality of the Bernese Mountain Dog. Well as the saying goes "don't count your chickens before they hatch", none of what we expected/wanted took place. We love this boy to pieces but he is 110# and wired tight. Think Tasmanian Devil on steroids riding a pogo stick! So we thought it best get pet insurance. Thankfully he hasn't had any injuries but does have skin allergies. Pets Best has paid exactly what our policy states. They process our claims in a few days and our bank shows payment a few days later. We are extremely happy!"
Insurer: Pets Best
By: Susan
Claims Process
Online claims are processed quickly and decisions explained in detail. Great communication from first submission to final decision. "
Excellent Pet insurance helps us provide excellent care for our pets
Could not be happier and recommend this pet insurance company. We have 3 kitties on the plan. So far, filing a claim and reimbursement process has been smooth sailing and communication / customer service is seamless. If you want peace of mind in ensuring your pet's needs are met, I would certainly keep Met life in mind and highly consider them as your pet insurance provider. Thank you Met life!
Insurer: MetLife
Veterinarian: Brook-Falls Veterinary Hospital & Exotic Care Inc.
By: Joseph and Nicole
Great company!
We have had Trupanion insurance since the day we brought our dog Betty home. A week before her first birthday she had a series of cluster seizures. After numerous trips to 3 different veterinary hospitals she was finally diagnosed with epilepsy. Two of the hospitals bill Trupanion directly for her care. Our veterinarian does not so I had to file that claim myself. I followed the directions on the claim form and emailing them was easy. We received our reimbursement check(s) within two weeks of filing. I did have to call and ask several questions on the claim form and all my questions were answered by a friendly woman who was pleasant and professional. I was very impressed by her knowledge and willingness to assist me. Buying any type of insurance can be expensive but having coverage when dealing with high costs is invaluable. Trupanion saved us thousands of dollars for her care and diagnosis. I highly recommend Trupanion insurance.
Insurer: Trupanion
By: Janette
The plan responded at a time of vulnerability
The process is completely digital and direct with the veterinarian. The information is provided quickly and the response is transparent. The plan responded at a time of vulnerability
Insurer: Trupanion
By: Marangely
The Easiest Claim and Reimbursement Process
Having pet insurance is a life saver, but having pet insurance that makes it easy to file claims and are prompt to reimburse makes PetsBest stand out from other insurance companies. I never have to worry about taking my dogs in for care because I know insurance will help cover those unexpected, or annual exams. They were great through my dog's CCL surgery, UTI's, and other illnesses and injury.
Best decision I've ever made
Top notch, I don't have experience with any other pet insurance companies, but Pet's Best is great. Relatively quick reimbursement and explanations.
Claims Experience
I filed my claims in May 28, 2025 and received my first payment 6/23/2025. I understand the company had to get in touch with the vet about the claim, therefore; I understand the length of time. It was easy to file the claim. The website was easy to use. Thank you Pet Best for contacting me to inform me about the wait time on my claim and for informing me about the payment. Thank you also for the explanation of the bill. "
Trupanion - Great Pet Insurance!!!
My dog Ella was injured on this past Monday. Poor girl received a terrible cut on her leg while hiking. We went to our local emergency vet's office (Bend Animal Emergency and Speciality Center). I was so relieved to find out they now work directly with Trupanion. They were able to file the claim while were were there and it was a really easy process. Trupanion is doing a great job and I really appreciate that they could pay my emergency vet's office directly. I only wish my regular vet participated too. Thanks Trupanion for taking care of Ella!!!!!!
Insurer: Trupanion
By: Krissy