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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

1

out of 10

do not stand behind their policy

was told they would pay for prescription food and prebiotic. the did for a short period then denied. our vet says he will always be sick without it.
  • INSURER: Hartville
  • POSTED: 01/29/2022
  • BY:
  • BREED: Shih Tzu
  • AGE OF PET: 1 - 8

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4

out of 10

Great service at a great cost

Not bad but not good either. With all their great features, they fail to mention the big downside... price increases. I had healthy paws for four years and was very happy with the service and features. But the price increases were NUTS. I started with a policy for one dog and one cat, both healthy and young. Was paying about $130 per month total. Within four years, that went to $290 per month with no claims. The average increase was $40 a year. After I seen this I started wondering, how long are they going to do this? ? Based on the increases, within a few years, pet insurance will cost more than my own health insurance. Maybe even more than my mortgage after 5 years. Healthy Paws is a lot like Verizon. You get the best service, but at a cost only the rich can afford.
  • INSURER: Healthy Paws
  • POSTED: 03/27/2021
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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10

out of 10

PetInsuranceReview recommened

Healthy Paws - best policy for dog owners!

I would highly recommend Healthy Paws to any pet owner. It is a crystal clear policy where you know what is covered and not. Most recently, my pup Miles was diagnosed with a malignant mast cell tumor on his left hind leg. As you can imagine there was cytology, ultrasounds, meds...and then an amputation to ensure a best outcome for his future. From filing claims to providing medical records to status updates, Healthy Paws provided top-notch customer service - and beyond. Tyson + Wagner inquired about Miles and asked how he was doing. As a customer of more than 5 years, I can say that it's a great company who cares about your furry loved ones.
  • INSURER: Healthy Paws
  • POSTED: 03/25/2021
  • BY:
  • BREED: Mixed Breed Toy (up to 10 Lbs)
  • AGE OF PET: 1 - 8

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1

out of 10

Any possible rationale is a great reason to deny a claim

It's coming up on a year of having Pets Best coverage for our dogs and we will not be renewing. Pets Best seems to delight in going out of their way to deny claims for the absolute flimsiest reasons. It's basically impossible to appeal their wild logic. For example, claims have been denied for "lack of detail" even when the veterinary surgery has forwarded them copious notes. They also seem to regard any prior condition as a reason to deny a claim, for example one dog has a few allergies that he receives medication for, but one day he developed a massive, infected, sudden and emergent rash on his tummy, which was clearly not related to his digestive allergies. Claim denied. Overall, we don't submit many claims but right now on the small number we have submitted -- for treatment that SHOULD be covered -- about 3/4 of them are denied for some spurious reason or another.
  • INSURER: Pets Best
  • POSTED: 05/15/2021
  • BY:
  • BREED: Mixed Breed Medium (20-70 Lbs)
  • AGE OF PET: 1 - 8

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10

out of 10

PetInsuranceReview recommened

Easy and honest

I never bought insurance before because I had older pets. We took in a stay during covid who was 2 years old so on a whim I bought insurance. He turned out to have a health issue that required expensive surgery. They didn't care that I was a new client. I asked if it was covered. They said yes. And they covered it. Simple. No fighting with anyone. No problems. My pet is amazingly better after the procedure.
  • INSURER: Healthy Paws
  • POSTED: 03/24/2021
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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1

out of 10

What would this insurance actually cover?

My coverage states illness, accident, cancer, includes chronic conditions. My dog needed full bracychephalic surgery and none of it was covered. I indicated that this condition was causing an illness and it is a well known chronic condition. No explanation was offered of the denial, it looked like a copy and paste. I actually will be cancelling.
  • INSURER: Pets Best
  • POSTED: 03/23/2021
  • BY:
  • BREED: Mixed Breed Small (10-20 Lbs)
  • AGE OF PET: Under a year

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10

out of 10

PetInsuranceReview recommened

Been insured for a 10 years since birth. Great customer service and claims handling.

Have taken care of me and my pet for ten years. Fast claim process. Great customer service.
  • INSURER: 24PetWatch
  • POSTED: 04/13/2021
  • BY:
  • BREED: Labrador Retriever (Yellow)
  • AGE OF PET: Over 8 years

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10

out of 10

PetInsuranceReview recommened

Quick and Easy

Extremely easy and fast submitting claims especially when using their app. Sometimes the claim is completed within the same day and direct deposited into my bank account on file. Rarely need to have any correspondence with anyone.
  • INSURER: Healthy Paws
  • POSTED: 03/23/2021
  • BY:
  • BREED: Mixed Breed Medium (20-70 Lbs)
  • AGE OF PET: Over 8 years

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1

out of 10

Frustrating

Don’t waste your time with this company. They are extremely frustrating to deal with when processing a claim. Reached out to my vet 3 times to send additional information and they still will not process my claim. Spoke with customer service, he was extremely nice, and seemed helpful at the time. A week later they still will not process the claim. I should have known pet insurance is just a big scam.
  • INSURER: Embrace
  • POSTED: 01/01/2022
  • BY:
  • BREED: Siberian Husky
  • AGE OF PET: 1 - 8

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10

out of 10

PetInsuranceReview recommened

Healthy Paws took care of us!

Healthy Paws has been a lifesaver for us! A few weeks ago our nine year old labradoodle tore her CCL while chasing a squirrel. Our vet referred us to a surgeon at Blue pearl surgical center. We found out the surgery would be $3800. I was relieved to have been smart enough to purchase pet insurance years ago. However, the surgical center required payment up front. Healthy Paws saved the day with their direct pay option. Once they received the estimate invoice, they communicated directly with surgical center and payment was made the day following surgery! The surgical center added Healthy Paws to their list of insurances to receive direct pay from. Amazing service! I can’t say enough about how completely seamless they made this stressful situation. They took over and took care of us while we took care of our sweet Annabelle! Healthy Paws is the best!!!
  • INSURER: Healthy Paws
  • POSTED: 03/23/2021
  • BY:
  • BREED: Mixed Breed Small (10-20 Lbs)
  • AGE OF PET: Over 8 years

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