154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

December 26, 2024

Absolutely awful experience

Absolutely awful experience. Anything I’ve tried to put through for both of my animals has been a nightmare.. I got email saying I don’t have a file with them today. Got an email asking me for information from my other insurance company. I don’t have another insurance company.. They don’t seem to know who I am. I get told to submit information and they review it and they rejected it. I’m just confused. I do not like this company whatsoever. I can’t give it a high rating whatsoever either.. I would use a different organization if I were you. When it was a mistake, it took over two months to fix and over 20 phone calls. Confirm me it was fixed and in the end, not getting the claim reviewed so far every kind of put through from my one dog has been denied for some reason or other, they seem to find things and make up things so they were a bit of a joke.. The front end people are sweet, but not very bright. The back of people Don’t seem to connect with the front line people whatsoever or read the notes I give his company a zero rating. If you $162 a month in this company has cost me more than I could ever spend on the dogs just crazy. Add a different organization in the past with mother animals never had this problem.

Insurer: Fetch Canada

By: Sabrina Fitzsimmons

December 26, 2024

Absolutely awful experience

Absolutely awful experience. Anything I’ve tried to put through for both of my animals has been a nightmare.. I got email saying I don’t have a file with them today. Got an email asking me for information from my other insurance company. I don’t have another insurance company.. They don’t seem to know who I am. I get told to submit information and they review it and they rejected it. I’m just confused. I do not like this company whatsoever. I can’t give it a high rating whatsoever either.. I would use a different organization if I were you. When it was a mistake, it took over two months to fix and over 20 phone calls. Confirm me it was fixed and in the end, not getting the claim reviewed so far every kind of put through from my one dog has been denied for some reason or other, they seem to find things and make up things so they were a bit of a joke.. The front end people are sweet, but not very bright. The back of people Don’t seem to connect with the front line people whatsoever or read the notes I give his company a zero rating. If you $162 a month in this company has cost me more than I could ever spend on the dogs just crazy. Add a different organization in the past with mother animals never had this problem.

Insurer: Fetch Canada

By: Sabrina Fitzsimmons

December 26, 2024

Absolutely awful experience

Absolutely awful experience. Anything I’ve tried to put through for both of my animals has been a nightmare.. I got email saying I don’t have a file with them today. Got an email asking me for information from my other insurance company. I don’t have another insurance company.. They don’t seem to know who I am. I get told to submit information and they review it and they rejected it. I’m just confused. I do not like this company whatsoever. I can’t give it a high rating whatsoever either.. I would use a different organization if I were you. When it was a mistake, it took over two months to fix and over 20 phone calls. Confirm me it was fixed and in the end, not getting the claim reviewed so far every kind of put through from my one dog has been denied for some reason or other, they seem to find things and make up things so they were a bit of a joke.. The front end people are sweet, but not very bright. The back of people Don’t seem to connect with the front line people whatsoever or read the notes I give his company a zero rating. If you $162 a month in this company has cost me more than I could ever spend on the dogs just crazy. Add a different organization in the past with mother animals never had this problem.

Insurer: Fetch Canada

By: Sabrina Fitzsimmons

December 26, 2024

The web site for claims is amazingly…

The web site for claims is amazingly easy to use and service is fast. Very happy with this company.

Insurer: Embrace

By: Patti

December 26, 2024

Olive....lives on

"Olive is my first dog that I've purchased a pet insurance policy on. She was approximately 6 months old when we signed up with Pets Best. Little did I know that my baby would utilize that policy for approximately 3 major surgeries and some specialty appointments down the road. My baby is now 4 years old and I am so thankful she is still with me and of that decision made to purchase this pet insurance policy. My experience with Pets Best has always been terrific, from uploading claims on their website to easy comprehension of the finished claim process notification. In closing, I am so thankful for this policy because it allowed me to avoid the most difficult and painful decision that pet owners have to face when their beloved pet is in an emergency situation."

Insurer: Pets Best

By: Suzanne

Useful
Verified December 26, 2024

Very easy process

Very easy process to upload health documents and receive benefit reimbursement directly into my checking account. Processing my request took less than one week. I highly recommend Fetch pet insurance!

Insurer: Fetch

By: Kim

Verified December 26, 2024

Very easy process

Very easy process to upload health documents and receive benefit reimbursement directly into my checking account. Processing my request took less than one week. I highly recommend Fetch pet insurance!

Insurer: Fetch

By: Kim

Verified December 26, 2024

Very easy process

Very easy process to upload health documents and receive benefit reimbursement directly into my checking account. Processing my request took less than one week. I highly recommend Fetch pet insurance!

Insurer: Fetch

By: Kim

Verified December 26, 2024

Very easy process

Very easy process to upload health documents and receive benefit reimbursement directly into my checking account. Processing my request took less than one week. I highly recommend Fetch pet insurance!

Insurer: Fetch

By: Kim

Verified December 26, 2024

Very easy process

Very easy process to upload health documents and receive benefit reimbursement directly into my checking account. Processing my request took less than one week. I highly recommend Fetch pet insurance!

Insurer: Fetch

By: Kim

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