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Absolutely awful experience
Absolutely awful experience. Anything I’ve tried to put through for both of my animals has been a nightmare.. I got email saying I don’t have a file with them today. Got an email asking me for information from my other insurance company. I don’t have another insurance company.. They don’t seem to know who I am. I get told to submit information and they review it and they rejected it. I’m just confused. I do not like this company whatsoever. I can’t give it a high rating whatsoever either.. I would use a different organization if I were you. When it was a mistake, it took over two months to fix and over 20 phone calls. Confirm me it was fixed and in the end, not getting the claim reviewed so far every kind of put through from my one dog has been denied for some reason or other, they seem to find things and make up things so they were a bit of a joke.. The front end people are sweet, but not very bright. The back of people Don’t seem to connect with the front line people whatsoever or read the notes I give his company a zero rating. If you $162 a month in this company has cost me more than I could ever spend on the dogs just crazy. Add a different organization in the past with mother animals never had this problem.
Insurer: Fetch Canada
By: Sabrina Fitzsimmons
Absolutely awful experience
Absolutely awful experience. Anything I’ve tried to put through for both of my animals has been a nightmare.. I got email saying I don’t have a file with them today. Got an email asking me for information from my other insurance company. I don’t have another insurance company.. They don’t seem to know who I am. I get told to submit information and they review it and they rejected it. I’m just confused. I do not like this company whatsoever. I can’t give it a high rating whatsoever either.. I would use a different organization if I were you. When it was a mistake, it took over two months to fix and over 20 phone calls. Confirm me it was fixed and in the end, not getting the claim reviewed so far every kind of put through from my one dog has been denied for some reason or other, they seem to find things and make up things so they were a bit of a joke.. The front end people are sweet, but not very bright. The back of people Don’t seem to connect with the front line people whatsoever or read the notes I give his company a zero rating. If you $162 a month in this company has cost me more than I could ever spend on the dogs just crazy. Add a different organization in the past with mother animals never had this problem.
Insurer: Fetch Canada
By: Sabrina Fitzsimmons
Absolutely awful experience
Absolutely awful experience. Anything I’ve tried to put through for both of my animals has been a nightmare.. I got email saying I don’t have a file with them today. Got an email asking me for information from my other insurance company. I don’t have another insurance company.. They don’t seem to know who I am. I get told to submit information and they review it and they rejected it. I’m just confused. I do not like this company whatsoever. I can’t give it a high rating whatsoever either.. I would use a different organization if I were you. When it was a mistake, it took over two months to fix and over 20 phone calls. Confirm me it was fixed and in the end, not getting the claim reviewed so far every kind of put through from my one dog has been denied for some reason or other, they seem to find things and make up things so they were a bit of a joke.. The front end people are sweet, but not very bright. The back of people Don’t seem to connect with the front line people whatsoever or read the notes I give his company a zero rating. If you $162 a month in this company has cost me more than I could ever spend on the dogs just crazy. Add a different organization in the past with mother animals never had this problem.
Insurer: Fetch Canada
By: Sabrina Fitzsimmons
The web site for claims is amazingly…
The web site for claims is amazingly easy to use and service is fast. Very happy with this company.
Insurer: Embrace
By: Patti
Olive....lives on
"Olive is my first dog that I've purchased a pet insurance policy on. She was approximately 6 months old when we signed up with Pets Best. Little did I know that my baby would utilize that policy for approximately 3 major surgeries and some specialty appointments down the road. My baby is now 4 years old and I am so thankful she is still with me and of that decision made to purchase this pet insurance policy. My experience with Pets Best has always been terrific, from uploading claims on their website to easy comprehension of the finished claim process notification. In closing, I am so thankful for this policy because it allowed me to avoid the most difficult and painful decision that pet owners have to face when their beloved pet is in an emergency situation."
Insurer: Pets Best
By: Suzanne
Very easy process
Very easy process to upload health documents and receive benefit reimbursement directly into my checking account. Processing my request took less than one week. I highly recommend Fetch pet insurance!
Insurer: Fetch
By: Kim
Very easy process
Very easy process to upload health documents and receive benefit reimbursement directly into my checking account. Processing my request took less than one week. I highly recommend Fetch pet insurance!
Insurer: Fetch
By: Kim
Very easy process
Very easy process to upload health documents and receive benefit reimbursement directly into my checking account. Processing my request took less than one week. I highly recommend Fetch pet insurance!
Insurer: Fetch
By: Kim
Very easy process
Very easy process to upload health documents and receive benefit reimbursement directly into my checking account. Processing my request took less than one week. I highly recommend Fetch pet insurance!
Insurer: Fetch
By: Kim
Very easy process
Very easy process to upload health documents and receive benefit reimbursement directly into my checking account. Processing my request took less than one week. I highly recommend Fetch pet insurance!
Insurer: Fetch
By: Kim