217,980+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 217,980 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

217,980 total


Most selected providers in "April, 2026"

This chart shows the distribution of the most selected pet insurance providers in April, 2026.

Providers with highest rating

Embrace

19,820 reviews

4.9
Healthy Paws

11,128 reviews

4.9
Fetch

5,461 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

14,906 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified May 24, 2025

Pets Best is the best

They deliver on their promises. The claims are paid quickly with NO hassles. $20,000 in bills were paid in 2 weeks. My puppy again $5,600 in bills paid withon 2 weeks. The process is simple. Submitting a claim takes 3 mins. And they're the least expensive. Imagine that!!!

Insurer: Pets Best

Veterinarian: Belmar Wall Animal Hospital

By: CYNTHIA

Useful
May 24, 2025

We want to give a shout-out to Becky S

We want to give a shout-out to Becky S. with Trupanion. We intended to drop the insurance on our pet. She reviewed his vet records and pointed out that he may be covered for some of his conditions. She helped us with submitting claims and an appeal and we were reimbursed for some of those costs! She went the extra mile and we appreciate her help! Jean and Greg Miller

Insurer: Trupanion

By: Greg Miller

Verified May 24, 2025

Covered services confusing

Surprised to learn with initial claims processing, how out of sync the vet practices and pet insurance practices are, and I’m still confused about what services will be covered going forward. I’m also still trying to decide if getting a wellness plan was a good decision.

Insurer: Pumpkin

By: New puppy mom

Verified May 24, 2025

Happy Pets Bedt Customer Since 2019!

Love the ease of filing a claim and getting reimbursed to my checking account. The customer service team is friendly and caring if I ever have to call. It’s nice being able to actually reach a real live person. Very pleased with Pets Best since 2019.

Insurer: Pets Best

By: Barb

Useful
Verified May 24, 2025

The customer service representative was…

The customer service representative was so helpful. It was my first time putting in a claim and she walked me through everything I needed to do. Made it so easy

Insurer: Fetch

By: Josie

Verified May 24, 2025

Paid quickly

Paid quickly

Insurer: Trupanion

By: Kim

May 24, 2025

We had a $500 deductible with my dog’s…

We had a $500 deductible with my dog’s insurance, and every time she needed care, we had to pay out of pocket. One night, we had an emergency and the $300 visit wasn’t covered because emergencies aren’t covered. On top of that, they raised my premium from $115 to $160 in just one year without notifying me. They’re such a rip-off! If you need pet insurance, go with Costco Pet Insurance – they cover all visits. I will never recommend Trupanion to anyone.

Insurer: Trupanion Canada

By: Nina Biers

Verified May 24, 2025

I didn’t realize when I paid for the…

I didn’t realize when I paid for the insurance that I would not know the effective date for weeks. I feel this was very misleading during the purchase process (or at least not made very clear) and makes me feel like I got scammed.

Insurer: Nationwide

By: Kelli Bateman

Verified May 24, 2025

Ease of tool with filing a claim

Ease of tool with filing a claim. However the statement needs some work. It isn't clear amd requires me to call for an explanation.

Insurer: Fetch

By: Lori

Verified May 24, 2025

My pup's surgery and claim submission

My dog Tami had to have surgery for a worrisome condition. Luckily, it was successful, though it would have been difficult to afford it without the insurance from Healthy Paws. Like all my previous experience with Healthy Paws, the claim was settled promptly and met all of my expectations for coverage. It was a happy surprise when the folks at Healthy Paws emailed me to check on her and wish her well. In terms of the processing, I wish I could have Healthy Paws for my own insurance--so much better than any human insurance I have ever had. I submitted the claim and within a couple of days it was processed and I had my payments deposited directly into my account. There are never any lost claims or delays.

Insurer: Healthy Paws

Veterinarian: Animal Kind Veterinary Hospital

By: Dolores

Useful

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