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Josh was very helpful I had to make…
Josh was very helpful I had to make some changes to the policy and he was pleasant to work with!
Insurer: Fetch
By: Stacy Walker
Josh was very helpful I had to make…
Josh was very helpful I had to make some changes to the policy and he was pleasant to work with!
Insurer: Fetch
By: Stacy Walker
Josh was very helpful I had to make…
Josh was very helpful I had to make some changes to the policy and he was pleasant to work with!
Insurer: Fetch
By: Stacy Walker
Josh was very helpful I had to make…
Josh was very helpful I had to make some changes to the policy and he was pleasant to work with!
Insurer: Fetch
By: Stacy Walker
Josh was very helpful I had to make…
Josh was very helpful I had to make some changes to the policy and he was pleasant to work with!
Insurer: Fetch
By: Stacy Walker
Josh was very helpful I had to make…
Josh was very helpful I had to make some changes to the policy and he was pleasant to work with!
Insurer: Fetch
By: Stacy Walker
Maybe the worst company/professional service I've dealt with in my life
I cannot stress enough how disappointing and infuriating my experience with MetLife Pet Insurance has been. Their service is beyond incompetent when it comes to handling claims. Over a dozen of my dog’s medical claims were delayed, denied, or left in limbo as they repeatedly extended the review period, claiming they needed “additional documentation”—despite everything being provided multiple times. One particularly egregious incident involved an appeal from my vet, which MetLife representatives claimed they didn’t receive—twice! My vet confirmed the appeal had been sent both times, yet MetLife denied it until the appeal period expired, leaving me with no recourse. This was not just unprofessional; it felt deliberately obstructive. The lack of communication, constant runarounds, and blatant mishandling of claims has made this the absolute worst customer experience I’ve ever encountered. Dealing with MetLife has been nothing but stress and frustration, and I wouldn’t recommend this insurance to anyone. If you value your time, money, and peace of mind, do yourself a favor and look elsewhere for pet insurance.
Insurer: MetLife
By: Rob Harta
You have only paid one claim and I sent…
You have only paid one claim and I sent in two. Please send the check now. Ann Tremaine
Insurer: Embrace
By: Ann Tremaine
The app was very user friendly and it…
The app was very user friendly and it was seamless for me to submit a claim! Highly recommend!
Insurer: Embrace
By: Jennifer Belanger
Love Pets Best
"On the first ultrasound for my cat, the one year plan paid for itself. I've submitted 3 claims in total and they have been paíd in a decent amount of time. Go Pets Best!"