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I just enrolled and had no problems on…
I just enrolled and had no problems on signing up. Heard from a friend, vet how well they like your program.
Insurer: MetLife
By: Florence Paulson
Peace of Mind for Our Pets – Reliable and Compassionate Coverage
We enrolled in Pets Best insurance to ensure our furry friends are cared for in case of any major situation requiring a significant investment. Emergencies are unpredictable, and veterinary costs can be high. Since joining Pets Best, we've experienced excellent responsiveness and timely reimbursements, as long as the required information was uploaded. Over the past two years, one of our cats underwent several procedures to treat cancer. Until her passing, Pets Best consistently reimbursed us for all her treatments, which made a difficult time a little easier. This level of support has earned my trust—I will definitely continue using Pets Best and recommend it to friends and family.
Disappointing experience
After their systems were down still took a week to get claim filed. Another long stretch before I received email saying it was being reviewed. When I was notified that claim had been processed there were numerous deductions for amount or things not covered. Service levels and claims processing, payment has declined significantly over past year. We cover 2 dogs on our policy, seriously considering another provider.
Insurer: Pets Best
By: Trish
fairly easy but had to submit ALL…
fairly easy but had to submit ALL previous records and that seemed excessive
Insurer: Fetch
By: Tacy Faughnder
Your pet is your family
Everything a pet parent can ask for.
Insurer: MetLife
By: Santepheap Ya
It works. They are very formal and responsive
It works. They are very formal and responsive .
Insurer: MetLife
By: Carolina
Quick and easy
The best thing is they pay the insurance payout quickly and expeditiously.
Insurer: Healthy Paws
By: Prakash Chakravarthi
Very good at processing claims, AND at jacking up our premiums
This company is very good and pretty fast at processing claims. The site is easy to use for that purpose. My main issue with them is the price of the coverage and how they have increased it. Over the past 3 years, we have had to move three times. All three moves were less than two miles. We are in the same city and can literally walk from one address to another. We have always used the same two vet practices -- that has not changed at all. But each time we moved, they used that to jack up our premiums. Our monthly is now more than 100% higher than what it was three years ago, and they have refused to give me an explanation for this.
Insurer: Healthy Paws
By: David