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Pet parents across the U.S. and Canada have left over 219,191 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Reimbursement was very quick
Reimbursement was very quick. Easy to file no problems at all.
Insurer: Spot
By: Lisa Grier
Changing my insurance when this ends
I am leaving aspca insurance in March when my policy ends. They raised the price to $88 and they only give a small portion back for preventive treatment and dont add it to the deductible. I spent $1000 for spaying and a tooth removal and got $175 back and gave me 499.30 for my deductible! Couldn't even give me the $500 to meet my deductible. I took my dog back for her second distemper shot and I spent $50 and they denied it. Unless its not preventive care it will not go to the deductible. Im going to join AKC health insurance. Maybe sooner than later. Its easy to put in a claim but im just done giving $88 a month way and only get a Little bit back. Its not worth it! Waste of money.
Insurer: ASPCA
By: Michelle Coughlin
Jessie provided curteous and…
Jessie provided curteous and professional support in account management and advice.
Insurer: Embrace
By: Ron Forehand
Very easy, very fast, 5 stars
I adopted my senior dog a year ago and got Spot shortly after. (Had been with a different company with my previous dog, and for a few years they were excellent but then the premiums started soaring, so I looked for a different company with this new dog). I am 3000 miles from home on vacation with my terrier and my dog started showing signs of an obstruction so I ended up taking him to the ER two times in two days. He’s ok but the bill was A LOT. Filing the claim took only seconds using my phone camera and a couple days later the bank informed me money had been deposited in my account by Spot. It could not have been easier and I expected to be waiting for weeks for the claim to go through, not days. The best part is feeling comfortable to tell the vet to do whatever needs to be done to keep my dog healthy and safe without having to look at a cost estimate and pick and choose which tests to do based on price— and then worry that the expensive one I skipped was the one you needed. Very happy I switched to Spot.
Insurer: Spot
By: Sue Cole
The staff is helpful but ...
The staff is friendly and helpful; however, they require a lot of work on your part to process a claim. I've submitted two claims, and one-third of the first one has been paid. I suppose I had a deductible that I wasn't aware of, so that's on me, the second one was never processed because of information that my vet needed to supply that was not received. You have to be very diligent about getting them the paperwork they need. It would be helpful if the company could be more involved in communicating with the veterinarian practice so their customers just have to put in the claim and leave the rest to them.
Insurer: Embrace
By: Elizabeth H.
I can't say enough
I can't say enough: Embrace has been the best decision for my dog's health. He is about to undergo surgery, and Embrace has been understanding and cooperative throughout the process.
Insurer: Embrace
By: Carmen Haynes
I spoke with Mike and he was very…
I spoke with Mike and he was very helpful.
Insurer: Nationwide
By: customer
The speed in which my claim was…
The speed in which my claim was completed.
Insurer: Spot
By: Darlene Nunnally
Customer Service was friendly and…
Customer Service was friendly and appeared knowledgeable and quick to answer my questions.
Insurer: Prudent Pet
By: nquintgmail.com