218,878+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,878 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
218,878 total
What are you looking for?
Most selected providers in "April, 2026"
This chart shows the distribution of the most selected pet insurance providers in April, 2026.
Providers with highest rating
19,844 reviews
11,158 reviews
5,524 reviews
55,032 reviews
14,970 reviews
Category with most reviews
This chart shows the distribution of review categories.
No Customer Loyalty
Been a customer with 5 Pets on plans for over 4 (some of them 6) years and was given misinformation by one of the customer representatives causing 3 of my pets plans to lapse. I was very understanding that mistakes happen and I had to reenroll them.. that was up until through the process my within a year records weren’t good enough and now I have to pay for an exam that would’ve been covered had I not been given misinformation. - If I’m completely starting over with a company I’ve been loyal to but isn’t willing to work with me in return, might as well shop around since have to start from complete scratch anyway.
Insurer: Nationwide
By: Disappointed Customer
It is Easy to file for a claim
It is Easy to file for a claim. Molly is new to our family. I'm Surry we have done right by her.
Insurer: Embrace
By: Harold Denman
Customer service was awesome
Customer service was awesome. Everything was explained in detail to where we understood it and we love the coverage and the price. They have not been able to take out all of them and so we expect to
Insurer: Prudent Pet
By: shoppinfoolyahoo.com
Easy & Fast Turnaround
Processing is easy and refunds come quickly. It has saved me so much money and isn’t inconvenient at all.
Insurer: MetLife
By: Audrey Ferguson
I have this insurance for my 2 pets
I have this insurance for my 2 pets, a cat and a dog for 5 years. I started paying $67 for both. Last year or year before the monthly payment increased to $88 for both, and I agreed to it because I thought it happened after we did submit claims after my dog's surgery. But now, only 1 or 2 years after, after I didn't submit any claims, they increased it to $125, which is almost 50% increase! It is insane ! They offer other options which you will need to pay insurance AND deductible not $250 that I have now, but %500 or even %1000. Before it happened I did recommend this insurance for everyone, but now I can say that it is unfair, increase should not effect all customers, it may affect those who did submit claims, even not all of them, only if it was a lot. How much we will pay in a few years, like for car insurance, $ 700 ?????
Insurer: Healthy Paws
By: Zhanna
Has been financially well worth pet…
Has been financially well worth pet insurance for our two Cocker Spaniels. Outstanding service quick to respond. Easy to report claims. Highly recommend.
Insurer: MetLife
By: Jeff Johnson
Aileen was extremely helpful in…
Aileen was extremely helpful in assisting me get the right policy for our dog. She was able to describe the services provided and the benefits of choosing Pet Fetch as Walter insurance provider. It was an excellent interaction and indicative of excellent customer service.
Insurer: Fetch
By: wies wysocki
Embrace consistently offers exceptional…
Embrace consistently offers exceptional customer service! Claim submission online is very easy.
Insurer: Embrace
By: Bill Metzdorf
Daniel was awesome
Daniel was awesome, super informative and helpful with regard to the new policies. We are adding a new pet so I needed a comparison to our current policies. He helped me work through a quote and get our new adoptee's coverage underway!
Insurer: Nationwide
By: Robb Hoffman
Quick and easy to submit my claim
Quick and easy to submit my claim. Coverage was as expected. Thank you
Insurer: Spot Canada
By: Greg W