154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified January 03, 2025

Couldn't be happier!

I love that you cover integrative care, both allopathic and holistic. My dog needed both, allopathic for the labs and imaging, holistic for the treatment. Fetch is the best insurance company in the business for this type of care.

Insurer: Fetch

By: Terydactyl

Verified January 03, 2025

It's mostly easy to file claims

It's mostly easy to file claims. However, the pre-loaded options can limit submission. Sometimes my animals' issues don't fit so cookie-cutter into the ones allowed and I have to make a best guess determination.

Insurer: ASPCA

By: Rebecca Owens

January 03, 2025

Will deny expensive claims

I rescued another dog in 2024. Received no information so purchased MetLife Pet Insurance before any vet visits. Visits went to my deductible. My vet received vet notes from prior owner and I submitted everything. My vet recommended tests for an issue that cost $2488. MetLife let me pay down on my deductible but when this would go into reimbursement, MetLife denied the claim saying "pre-existing". They can, and will, claim anything expensive as pre-existing in order to not pay out.

Insurer: MetLife

By: Brett

Useful
January 03, 2025

Best Decision - Embrace Pet

Embrace Pet is the best decision I made for my puppy's welbeing. Team @EmbracePet are excellent , supportive and very transparent. The claims processing is a breeze with simple navigation. Appreciate all of your efforts ! Wishing you a happy new year 2025 ! Thanks, Ravi

Insurer: Embrace

By: Ra Ki

January 03, 2025

Ear infection

Mandy gets yeast infection all the time so I have lots of vet bills. Pets best insurance is easy to submit an invoice and normally have a EOB within 3 days and a check in 10 days. Very happy with how my claims are paid. Very worth having the insurance.

Insurer: Pets Best

Veterinarian: Cascade Veterinary Clinic

By: Peggy

Useful
January 03, 2025

Awful to work with

Awful to work with. Increased my premium 200% over two years. When I tried to cancel they still charged me. Horrible to get a hold of anyone. Would not recommend.

Insurer: ManyPets

By: Samantha

Verified January 03, 2025

I am appalled

I am appalled, I have never submitted an insurance claim for my pet in 16 years until this time. The claim was for $548 ad Embrace refunded my $22???? PLUS before they approved my claim they sent me my renewal cost for the new policy which has now doubled in price. It's time for me to look for another insurance company for my pet.

Insurer: Embrace

By: Susan Gajewski

January 03, 2025

I called fetch insurance today for the…

I called fetch insurance today for the first time & spoke with Rachel Dillard & she was truly so wonderful. She emailed my vet and took care of my claims. She answered all my questions, was professional, very nice & polite. I wish all customer service agents were as good as Rachel!!

Insurer: Fetch

By: Denise Kitchen

January 03, 2025

I called fetch insurance today for the…

I called fetch insurance today for the first time & spoke with Rachel Dillard & she was truly so wonderful. She emailed my vet and took care of my claims. She answered all my questions, was professional, very nice & polite. I wish all customer service agents were as good as Rachel!!

Insurer: Fetch

By: Denise Kitchen

January 03, 2025

I called fetch insurance today for the…

I called fetch insurance today for the first time & spoke with Rachel Dillard & she was truly so wonderful. She emailed my vet and took care of my claims. She answered all my questions, was professional, very nice & polite. I wish all customer service agents were as good as Rachel!!

Insurer: Fetch

By: Denise Kitchen

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