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Help with getting appropriate coverage while reducing premims
Embrace representative reached out by phone because our policy renewal was expensive. When I called back, she helped me figure out how to reduce the premium without reducing the protection that was important to me. She was patient, knowledgeable, and went over every imaginable option (more than once). She understood what I wanted for our geriatric dogs and helped me figure out that raising the deductible was the most cost effective solution. We LOVE Embrace. They have always paid our claims promptly and fairly.
Insurer: Embrace
By: Anne Wallwork
the process was easy fast
the process was easy fast, and very easy to understand i know what im paying for and i know what coverage i have.
Insurer: Nationwide
By: Victoria
My claims are resolved quickly.
My claims are resolved quickly. However,I don’t want to create an account with a third party just to arrange reimbursement. This is cumbersome. Additionally your online chat option for help never works.
Insurer: MetLife
By: customer
Being told that arthritis is a pre-existing condition for cancer?
Being told that biopsies were covered and then to get denied stating that they are not covered and cited a "pre-existing condition of arthritis" was absurd when the biopsies were testing for bone cancer, which as a medical professional, I know those are completely different diseases and not caused by one or the other. Spot can do better for spilling out this incorrect information. It was disappointing and absolutely wrong. Not sure what kind of medical/vetinary background your company has. Paid over $2k in monthly premiums this past year only to get every claimed denied. Last month, Spot decided to allow one vet visit but I haven't met my deductible yet. Also funny coincidence that after that claim was approved that my monthly premiums went up over $50/month with no notice or explanation as to why. Seriously think twice about Spot.
Insurer: Spot
By: Brandie
Once good...now Extortionists, violating consumer protections.
Healthy Paws was a good insurance company before they got taken over by Chubb. Rates were fair, coverage was good. Rates have escalated ridiculously since becoming "a Chubb Company." This year, after over 10 years of paying premiums, my rate was escalated by over 122%. In one fell swoop. This is a violation of consumer protection codes, and has been reported to the Better Business Bureau. This company has lost its moral and ethical compass, and has become yet another scummy extortion front. Truly abhorrent.
Insurer: Healthy Paws
By: Nicole Sarradet
Enrollment was simple and easy.
Not difficult at all to begin enrollment
Insurer: MetLife
By: Keisha Crenshaw
Everything was pretty streamlined and…
Everything was pretty streamlined and easy
Insurer: MetLife
By: William Wert
A long time ago
A long time ago, I used to have another type of Pet Insurance. I changed to Spot when my Therapy/Service dog was just 10 weeks old. TURBO is now almost 9 years old. Spot Pet Insurance is always been a good fit for us. I just bought a new 10 week old Golden Retriever puppy, who will take TURBO‘s place as a Therapy Dog/Service Dog. I’m hoping Spot Pet Insurance will be there all the way for us to raspberries Life.
Insurer: Spot
By: Greg greeley
Easy to submit claim
Easy to submit claim. Reasonable time to process it too.
Insurer: MetLife
By: Veronica F