217,670+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 217,670 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

217,670 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,815 reviews

4.9
Healthy Paws

11,106 reviews

4.9
Fetch

5,446 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

14,877 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified June 10, 2025

My bill w/o trupanion was $1,000 we…

My bill w/o trupanion was $1,000 we only were required to pay $300. everyone was very courteous and

Insurer: Trupanion

By: Angela

June 10, 2025

Cover a majority of issues

They cover most expenses.

Insurer: Embrace

By: Kim Pavuna

June 10, 2025

Initial sign-up experience

Based on use of portal and signing up have been pleased. Would be nice if there was a number for a live agent to ask additional questions. However overall pleased so far

Insurer: Fetch

By: Alphonso Arnal

Verified June 10, 2025

Very good coverage for our pets

Met Life Pets has provided excellent coverage for my 2 dogs including preventative coverage. The only reason for 4/5 stars is that the claim processing can be inconsistent, sometimes being processed and paid within a week and other times taking a month or more. Another plus is the Veterinarian consult which can be very useful in a a pinch. Customer service is professional and helpful.

Insurer: MetLife

By: Laura Monahan

Verified June 10, 2025

It can take a while to process claims

It can take a while to process claims, I understand how complex some of my submissions can be. So thank you for always making sure that I get reimbursed as quickly as possible Are you hiring remotely?

Insurer: MetLife

By: Donna Rader

Verified June 10, 2025

Very nice and helpful.

Very nice and helpful.

Insurer: MetLife

By: Jennifer Christakes

Verified June 10, 2025

Nothing resolved

Nothing resolved. Was suppose to receive follow up and a refund for incorrect claims never heard from anyone

Insurer: MetLife

By: Khloe Karo

June 10, 2025

PetsPlusUs never let us down

Our dog was diagnosed with CKD in 2024. These last 1.5y has been very challenging, but PetsPlusUs has been there for us. We definitely recommend.

Insurer: Pets Plus Us

By: Ana Carolina

Useful
Verified June 10, 2025

Your claims just take too long to…

Your claims just take too long to process. Here’s an example. I have prescription food that has already been approved and other claims have already been paid for this prescription food. When I submit claims for this same food, they should not be taking over 10 days to process.

Insurer: MetLife

By: LISA

Verified June 10, 2025

Very quick, helpful & nice

I have been very happy with the turn around time on submitting a claim. Also, when I needed to call and talk to someone about changing my account, each person I talked to was very helpful and nice. The only thing I do not agree with is, when I had to start a new policy because I added a dog, my deductible was no longer good, I had to start over. I feel it should all just move over to the policy if everything stayed the same, you just add a pet.

Insurer: MetLife

By: Courtney Guiste

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