208,806+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,806 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Dissatisfied with account access on web and mobile.
Our dog has been Pets Best insurance member for over a month now. The mobile app does not allow me to log in to our account. It never has worked. I have deleted the app and reinstalled. Still no access. The website doesn't allow me to logon. It never has. We are getting annoyed and have discussed changing insurance. I have been calling almost weekly to get access but have not been satisfied with results.
Insurer: Pets Best
By: Jim Lester
Fast reimbursement and great coverage!
Fast reimbursement and great coverage!
Insurer: Trupanion
By: Breanna
Great service and fast
Great service and fast! I got an approval of estimated charges while I was at the emergency department. We’re so glad our pup is covered
Insurer: Trupanion
By: Janet Merritt
So impressed with how much was covered…
So impressed with how much was covered and the fast turnaround!!
Insurer: Trupanion
By: Bridgett
It's easy to upload the needed…
It's easy to upload the needed paperwork, the reimbursement is quick. Customer service is helpful.
Insurer: MetLife
By: Vicki Jurica
I have no issues with MetLife Pet…
I have no issues with MetLife Pet insurance, it’s the best coverage for my fur baby boy!! The customer service staff are extremely knowledgeable and supportive to assisting with any matter.
Insurer: MetLife
By: Tess
So fast and so simple
So fast and so simple. Truly couldn’t believe it.
Insurer: MetLife
By: Noelle Broussard
Do not recommend Spot; Going back to Pets Best
**EDIT** responding to Spot advising I contact customer service. I did… thus the comment the service team is misleading and not helpful. I contacted customer service two separate times and was told the wrong information. Its ok. I cancelled all policies so no future help will be needed. The claims process is confusing. The policies are not transparent. The customer service staff is unhelpful and provides misleading information.
Insurer: Spot
By: Julie Maye
Pets Best
I would look elsewhere for pet insurance. It takes 25 days for this insurance company to do a review of services rendered from the vet. I think that’s too long..