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Very helpful and professional and I was…
Very helpful and professional and I was able to get an identical plan from what I had that was $14 cheaper per month
Insurer: Prudent Pet
By: Rick Lehman
This company is giving big SCAM energy...
This company is giving big SCAM energy... there's no access to their portal, they have a new excuse as to why each day.. You can only submit a claim by emailing a generic inbox and then when you call you wait at least 45 min, only for them to say they can't see if the email was received. If you ask to speak to someone in the claims dept they will tell you there's no phone number to transfer you to... I guess those guys work in the Cone of Silence and never have to communicate with anyone else in the company. They drag out the claims process as long as possible so that they can collect as many monthly payment before you get pissed and cancel the policy. I have reported them to the Federal Trade Commission and I encourage everyone to do the same.
Insurer: Pets Best
By: Anna
Easy to navigate via app.
Easy to navigate via app.
Insurer: Fetch
By: Dawn
I just enrolled and had no problems on…
I just enrolled and had no problems on signing up. Heard from a friend, vet how well they like your program.
Insurer: MetLife
By: Florence Paulson
Peace of Mind for Our Pets – Reliable and Compassionate Coverage
We enrolled in Pets Best insurance to ensure our furry friends are cared for in case of any major situation requiring a significant investment. Emergencies are unpredictable, and veterinary costs can be high. Since joining Pets Best, we've experienced excellent responsiveness and timely reimbursements, as long as the required information was uploaded. Over the past two years, one of our cats underwent several procedures to treat cancer. Until her passing, Pets Best consistently reimbursed us for all her treatments, which made a difficult time a little easier. This level of support has earned my trust—I will definitely continue using Pets Best and recommend it to friends and family.
Disappointing experience
After their systems were down still took a week to get claim filed. Another long stretch before I received email saying it was being reviewed. When I was notified that claim had been processed there were numerous deductions for amount or things not covered. Service levels and claims processing, payment has declined significantly over past year. We cover 2 dogs on our policy, seriously considering another provider.
Insurer: Pets Best
By: Trish
fairly easy but had to submit ALL…
fairly easy but had to submit ALL previous records and that seemed excessive
Insurer: Fetch
By: Tacy Faughnder
Your pet is your family
Everything a pet parent can ask for.
Insurer: MetLife
By: Santepheap Ya