224,825+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,825 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The Claims Process is a Nightmare
I chose to add the wellness plan and that was a mistake. They instantly denied anything wellness. After filing twice, calling twice and them admitting it should have been paid twice, I was as told I had to file an appeal that can take 60 days. When I asked why I should be doing so much work just to get what I paid for they said it’s just the way the system works. I cancelled the plan and filed the appeal. I got the claim several weeks later. I’m glad I switched before I really needed the support. The last thing I need is dealing with this nonsense when my dog’s actually sick.
Claim Process
Very smooth process. Would highly recommend to pet owners.
Pets Best is actually the best
I now have all of my pets covered through Pets Best. The online filing system is incredibly easy & user friendly. If they are experiencing high demand, they communicate delays via email. Once a claim is approved, payment is typically deposited into my account within a week. My German Shepherd went through emergency surgery and 18 months of chemotherapy & Pets Best always came through with reimbursement without increasing his coverage amount by an insane amount. And let me tell you, we easily had at least $20k in vet expenses. When he passed, I filed a claim for euthanasia. Not only did they cover that expense, they sent an email apologizing for our loss and auto-closed his policy and even reimbursed us for the coverage we had pre-paid for. I am so thankful for their layer of support & will continue to recommend them for coverage!
Insurer: Pets Best
By: Morgan
Customer service is great and helpful.
Customer service is great and helpful.
Insurer: Nationwide
By: Nubia Delgado Leiva
Very easy to file claims
Very easy to file claims. And they are complete completed and a reasonable amount of time.
Insurer: Spot
By: sharon seifert
Great Experience
Our kitty Henry became quite ill and Pumpkin covered a large part of the cost. The claims process was swift and communication was excellent.
Insurer: Pumpkin
By: Carol
Easiness to download and quickness of…
Easiness to download and quickness of payment
Insurer: MetLife
By: Beverly
All interactions with MetLife have been…
All interactions with MetLife have been amazing for the 5 years I have had them. Phone calls are always pleasant and helpful. Online claim submission is a simple task. Thank you
Insurer: MetLife
By: Kris W