224,823+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,823 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very Helpful Advice
Customer Service rep Clementine was so clear. She helped me think through adjusting our policy rather than cancelling it. I feel very good about the coverage, looking at future health needs. Our two cats are now protected, and we feel good about the cost. I can't say enough good things about that interaction and Embrace.
Insurer: Embrace
By: elizabeth
I bought Fetch hoping I’d never need it
I bought Fetch hoping I’d never need it. Then my one-year-old Miniature Schnauzer, Zane, developed a bladder stone that required referral to the University of Florida Veterinary Hospital for laser lithotripsy. The total specialist bill was $3,163.60, and Fetch reimbursed exactly 80% as promised—$2,530.88. Earlier diagnostic claims were also processed exactly according to my policy. The claims process was straightforward, communication was excellent, and because I had insurance, I was able to choose the treatment my veterinarians felt was best, based on his young age, instead of making the decision based on cost. I couldn’t be happier with the experience.
Insurer: Fetch
By: Carolyn Chavez
Claim process was so easy
Claim process was so easy. Whenever I need to call with any question’s, they always want to know how my little fur baby is doing. And they are always so patient and professional.
Insurer: Spot
By: Rochelle Carrillo
Take the best care of your pets with easy online claims
Thank you for making it so easy to take the best care of my dog! The online claims process is easy to use, my claims were approved, and refunds were sent directly to my bank account. I highly recommend Pumpkin Pet Insurance for everyone’s pets!
Insurer: Pumpkin
By: Becca
MetLife is quick to respond to claims…
MetLife is quick to respond to claims and I received reimbursement for Vet bill within a couple of days! Claim process is super easy and I feel the cost of my plan is well worth the peace of mind knowing my pups are covered.
Insurer: MetLife
By: suzanne ball
Sending our claims through the app is…
Sending our claims through the app is very convenient and the reimbursement always comes quickly
Insurer: MetLife
By: customer
The turnaround time was quick and…
The turnaround time was quick and efficient. I am pleased with the amount refunded.
Insurer: MetLife
By: Ann Major
Easy process
Compared to other pet insurance, metlife has really come through with pricing!
Insurer: MetLife
By: Justin Guevara
Simple and reasonable
I really have loved having Spot pet insurance. Our little pup sometimes gets into things and we need to take her to urgent care. The process of submitting a claim and getting the money back has been pretty easy and always gets done in a timely manner!
Insurer: Spot
By: Isabel Cardona
Managed by a bot
This review is for the insurance, the vet has been awesome. I guess this is the wave of the future. They are proud of their AI service. Did I say Service? I am joking of course. I would rather "come back later when we are open". But they don't even mention that as an option. When you go online on a computer, they tell you to go on via your cell phone only. They won't help you on a computer. Everyone knows it's easier to download invoices and fill out forms via your cell phone. I can appreciate having it for an option but ONLY?. Oh and you can't put their app on your computer. I guess that makes sense since you can only interface with them via the phone anyway. Everything is designed to manage you so you do the work of filing. There is no one there to help. When you pick why you went to the vet, it has to match their preset names for why you went, and no free hand. So if you go in and your particular service was called something different or it was under a different filter - they won't accept it. They won't even evaluate it because the bot isn't "trained" to really help. and if you can't match up, you can't enter anything and they don't have anyone on line who can help. If you don't want to talk to someone, you're in the right place. I think I am going to find another insurance that's cheaper - so if I get bad service from a bot, I can at least feel better about how much it didn't cost me - for nothing.