208,360+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,360 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Regretting Choosing Lemonade
I picked them because of the high ratings and price. After submitting two claims with them it has been nothing short of a scam. They conjure up the most ridiculous things to deny a claim and you can’t even speak to a live person to try and voice your opinion or attempt to prove that their information is blatantly false and nefarious. It is a frustrating merry go round of lies. I’ve given up. And now my dog needs to see a specialist and may need surgery and I have no insurance and now he will be considered to have an underlying condition that won’t be covered by a new carrier. I despise this company
Peace of Mind
I have had Pets Best for over 4 years. I never had pet insurance but got it when I got my greyhound. I initially picked Pets Best as they were partnered with Care Credit. She is very healthy and I have thankfully not had any issues with her health which makes me question the expense of pet insurance. However, I adopted a senior greyhound, who was re homed to me. I got a Pets Best policy on her and although it is very expensive due to her age, it has been a godsend. She was attacked and spent several days in the emergency vet to the tune of thousands of dollars. It was such a relief to have Pets Best reimburse the majority of the cost. As a former professional athlete, she benefits from acupuncture and laser therapy, Pets Best covers the majority of those costs. I am able to choose what coverage is right for each dog and when the Pets Best representatives have been very helpful in choosing coverage and giving payment options. Finally, Pets Best is usually very prompt with their explanation of benefits and payments.
Insurer: Pets Best
By: sarah
Emergency visit
Had to take my young Boston Terrier in for an acute emergency. Received excellent care and compassion. I was able to submit for insurance reimbursement quickly and easily. All around great experience at the vet and with Pets Best!
Claim handled quickly and kept informed…
Claim handled quickly and kept informed of progression
Insurer: Fetch
By: Elaine Muecklisch
Claims have been processed easily and…
Claims have been processed easily and promptly.
Insurer: Spot
By: Virginia Hundley
Quick and easy
I liked their ability to explain the coverage when asked upon.
Insurer: Prudent Pet
By: LAL
I have not even started yet.
I have not even started yet.
Insurer: Nationwide
By: customer
Excellent Customer Service
It's our first time getting pet insurance and we called two seperate times to inquire and both representatives were super helpful and answered all our questions and helped set everything up. We did not feel rushed or stupid when asking for help. They were kind and helpful and they even assisted us over the weekend.
Insurer: Prudent Pet
By: HC
I called because the website wasn't…
I called because the website wasn't accepting my payment. The representative I spoke to also couldn't get it working so he told me Id get an email by Monday (this was on a Friday)... No email. I called and left three voice messages for him and no return call. I finally called and another representative told me that the file had been closed! I didn't have time to go through the entire process again at that time. This had been two weeks already. So, I finally got a nice representative who walked me through all of it. I had told him that had I not been referred by three different people, I never would have continued trying to get insurance from your company. In any event, Ken (at extension 6217) was lovely and he was able to assist me. Today I just received a letter stating that my new puppy is insured. I paid an entire year up front and now I feel more satisfied.
Insurer: Nationwide
By: Susie