208,360+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 208,360 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

208,360 total


Most selected providers in "February, 2026"

This chart shows the distribution of the most selected pet insurance providers in February, 2026.

Providers with highest rating

Embrace

19,704 reviews

4.9
Healthy Paws

10,965 reviews

4.9
Fetch

5,209 reviews

4.9
Trupanion

58,979 reviews

4.9
Pets Best

14,630 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

March 16, 2025

Regretting Choosing Lemonade

I picked them because of the high ratings and price. After submitting two claims with them it has been nothing short of a scam. They conjure up the most ridiculous things to deny a claim and you can’t even speak to a live person to try and voice your opinion or attempt to prove that their information is blatantly false and nefarious. It is a frustrating merry go round of lies. I’ve given up. And now my dog needs to see a specialist and may need surgery and I have no insurance and now he will be considered to have an underlying condition that won’t be covered by a new carrier. I despise this company

Insurer: Lemonade

Veterinarian: None

By: Kathy

Useful
March 16, 2025

Peace of Mind

I have had Pets Best for over 4 years. I never had pet insurance but got it when I got my greyhound. I initially picked Pets Best as they were partnered with Care Credit. She is very healthy and I have thankfully not had any issues with her health which makes me question the expense of pet insurance. However, I adopted a senior greyhound, who was re homed to me. I got a Pets Best policy on her and although it is very expensive due to her age, it has been a godsend. She was attacked and spent several days in the emergency vet to the tune of thousands of dollars. It was such a relief to have Pets Best reimburse the majority of the cost. As a former professional athlete, she benefits from acupuncture and laser therapy, Pets Best covers the majority of those costs. I am able to choose what coverage is right for each dog and when the Pets Best representatives have been very helpful in choosing coverage and giving payment options. Finally, Pets Best is usually very prompt with their explanation of benefits and payments.

Insurer: Pets Best

By: sarah

Useful
March 16, 2025

Emergency visit

Had to take my young Boston Terrier in for an acute emergency. Received excellent care and compassion. I was able to submit for insurance reimbursement quickly and easily. All around great experience at the vet and with Pets Best!

Insurer: Pets Best

Veterinarian: Animal Emergency and Specialty Center of Knoxville

By: Jana

Useful
Verified March 16, 2025

Claim handled quickly and kept informed…

Claim handled quickly and kept informed of progression

Insurer: Fetch

By: Elaine Muecklisch

Verified March 16, 2025

Great

Great! Quick turn around on my claim.

Insurer: Spot

By: Amy Vittitow

Verified March 16, 2025

Claims have been processed easily and…

Claims have been processed easily and promptly.

Insurer: Spot

By: Virginia Hundley

Verified March 16, 2025

Quick and easy

I liked their ability to explain the coverage when asked upon.

Insurer: Prudent Pet

By: LAL

Verified March 16, 2025

I have not even started yet.

I have not even started yet.

Insurer: Nationwide

By: customer

Verified March 16, 2025

Excellent Customer Service

It's our first time getting pet insurance and we called two seperate times to inquire and both representatives were super helpful and answered all our questions and helped set everything up. We did not feel rushed or stupid when asking for help. They were kind and helpful and they even assisted us over the weekend.

Insurer: Prudent Pet

By: HC

Verified March 16, 2025

I called because the website wasn't…

I called because the website wasn't accepting my payment. The representative I spoke to also couldn't get it working so he told me Id get an email by Monday (this was on a Friday)... No email. I called and left three voice messages for him and no return call. I finally called and another representative told me that the file had been closed! I didn't have time to go through the entire process again at that time. This had been two weeks already. So, I finally got a nice representative who walked me through all of it. I had told him that had I not been referred by three different people, I never would have continued trying to get insurance from your company. In any event, Ken (at extension 6217) was lovely and he was able to assist me. Today I just received a letter stating that my new puppy is insured. I paid an entire year up front and now I feel more satisfied.

Insurer: Nationwide

By: Susie

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