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Can't say enough positive things about Embrace!
I have a new goldendoodle puppy and am a typical overprotective and nervous parent. It's been years since I've raised a puppy from this age and the last time I did, pet insurance didn't exist. The peace of mind that Embrace provided to me in our first few weeks together has been amazing. Their customer service representatives (Thank you Jessica and Adrienne!) were so helpful and attentive to every question and email I sent. I recently submitted a Wellness Claim as was fully reimbursed for all charges on Lucy's first visit to the vet. I had just purchased my policy and thought for sure they would tell me that I had to wait... NOPE! I just received my deposit notification -- FULLY reimbursed. It just doesn't get any better than that! I could not be happier with Embrace and I highly recommend it to anyone who has pets.
Insurer: Embrace
By: Michelle
Great Customer Service
We recently purchased Embrace Insurance in June 2009 and in July 2009 we had to take our dog "Cody" to the Vet because he was chewing his right hind foot and it appeared to be infected. The "Claims Embracers" were all very deligent and prompt in handling the processing of our claims. I wish I got such service from my own Medical Insurance. THANK YOU!
Insurer: Embrace
By: N.
I have been pleased with ASPCA for my 2 bostons
I have 2 boston terriers who, thankfully, have been quite healthy. In the past 3-4 yrs. I have only had 3 claims. I like the choice of levels of coverage....my only disappointment (and I have not needed it yet) is that I did not understand about 'continuing coverage'. I will be adding that to my premium at renewal for both of my boys. The claims that have been accepted and paid (after my deductible) were completed quickly without hassle. My entire purpose to have pet insurance is to make sure I am not faced with not being able to give the proper care due to cost of the vet services. I feel secure having the insurance.
Insurer: ASPCA
By: Mary
Kennel Cough
My dog had a significant case of Kennel Cough and we had to bring him to our vet. There were a few things that she had to look at and it wound up costing us a few hundred dollars. I am glad we had the ASPCA pet insurance because it did cover a significant amount of the total bill (after the deductable was paid). The ASPCA pet insurance plan is great as long as its not a pre-existing issue. Our dog has an ongoing ear issue due to a food allergy that we had treated by our vet prior to getting the insurance and when we submitted a claim for that they rejected it. I would suggest that if you buy a puppy/kitten, and can afford it, to purchase a pet insurance plan but definitely do your homework first.
Insurer: ASPCA
By: Shawn
Wonderful service and friendly staff!!
Always courteous and prompt attention for claims- be it for accident/illness or wellness rewards. We have no complaints and are happy to be clients of Embrace Pet Insurance. Beth, Larry & Rainey (Sheltie) Butrick
Insurer: Embrace
By: Larry
Very pleased
My cat ingested a toxic plant and was hospitalized for three nights on an IV. (Two nights in an emergency clinic and one night at my regular vet clinic). I faxed a claim to Trupanion in the morning the day after my cat's release from hospital and received an email in the afternoon the same day to let me know my claim had already been processed. 90% of my costs minus the physical exam fee were reimbursed and I received the funds within a week (almost $500). Very fast service.
Insurer: Trupanion
By: Maylily
Very pleased
My cat ingested a toxic plant and was hospitalized for three nights on an IV. (Two nights in an emergency clinic and one night at my regular vet clinic). I faxed a claim to Trupanion in the morning the day after my cat's release from hospital and received an email in the afternoon the same day to let me know my claim had already been processed. 90% of my costs minus the physical exam fee were reimbursed and I received the funds within a week (almost $500). Very fast service.
Insurer: Trupanion Canada
By: Maylily
Treatment by eye specialist
Pets Best received and processed all three claims in a most efficient manner. I was pleased with their professionalism and glad I chose Pets Best to cover my English Bulldog.
Insurer: Pets Best
By: Alice
Starting to question the quality of Embrace
I have been an Embrace customer for two years, and we have had two events with our Beagle that warranted filing a claim. The first event we had no problems with, prompt communication and prompt payment. We are now trying to collect on our second claim and Embrace is making it as difficult as possible to even file a claim. They said they have "updated their administrative requirements" and now require medical history for three years in order to process a claim. They won't even consider the claim unless this is provided. Funny that they had no problems accepting our insurance premiums, but now claim that we aren't eligible for insurance without medical history. This after we have been customers for two years and previously filed a claim that went through just fine. BEWARE, it seems that they are reducing the quality of service. I will update this after we go through their administrative hula hoops and get them the medical history, but it seems very fishy.
Insurer: Embrace
By: Michael
Great customer service, really cares about your pet
Embrace was super quick to respond to our claim about our dog being attacked at doggie day care. Our dog had attack wounds on his head that resulted in stitches and Embrace took care of reimbursing us after meeting our deductible. The response was quick and the customer service was outstanding. We did our research before choosing a pet insurance company, and I have no doubt that Embrace is the way to go, highly recommended just for the fact that these people care about your pets. BTW, Embrace sends out email newsletters discussing safety and health tips, just another way to show that they are looking out for your pets.
Insurer: Embrace
By: Eric