154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

234,980 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,306 reviews

4.9
Healthy Paws

10,740 reviews

4.9
Fetch

27,416 reviews

4.9
Trupanion

62,918 reviews

4.8
Nationwide

21,417 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

January 04, 2010

Excellent Service and Promptness

I have covered my dog with insurance from Embrace for a year and a half now and submitted my first Wellness claim - they communicated with me throughout the process and I received the check prompty.

Insurer: Embrace

By: Melissa

Useful
January 03, 2010

Excellent, prompt and through!

If only human health insurance had such great customer service! I have been a customer of Embrace pet insurance for a couple of years and have found that their claims submission and reimbursement process worked seamlessly as promised. They are always professional and promptly notify you when a claim was received and when it will be paid. Although their rates may not be the cheapest out there, they deliver exactly as promised. Their process is simple and straight-forward which is exactly how any kind of insurance should work.

Insurer: Embrace

By: Cheryl

Useful
January 02, 2010

Great company- speedy claims processing!

After the horrible medical problems with my last dog, I decided I needed to look into pet insurance to help with medical expenses. I chose PetsBest due to a recommendation from my Vet- Loomis Basin Vet. Within the first year, my dog had surgery, and now is having seizures. In order to give her the best care I can, Petsbest is making the expenses so much more manageable. I highly recommend them! It's worth the monthly expense, and its paid for itself.

Insurer: Pets Best

By: T.

Useful
January 02, 2010

Great communications

I was very happy with the way my very first claim was handled. One of the best features was how the company communicated with me letting me know they received it and was working on it, then that the check would be mailed. Also I appreciated the little time it took to process my claim. Thank you

Insurer: Embrace

By: Penny

Useful
January 01, 2010

i tried it, did not renew, was a waste of money

don't waste your money on this one. i tried it, turned it claims, was always turned down, but they wanted to renew and take my money again, but i cancelled. won't ever use this one again

Insurer: ASPCA

By:

Useful
December 29, 2009

Saved Us

My American Bull dog (2yrs old) has had a number of health issues and I honestly don't think we could have saved her if we did not have this insurance. Thank you ASPCA!!!

Insurer: ASPCA

By: Melissa

Useful
December 29, 2009

Saving Dottie Rose

Dottie Rose is a six year old pit mix dog. She had suddenly became lame in her rear leg. After going to three different vets, she was diagnosed with a torn CCL which requires surgery to repair. Because of her breed and age,the surgeons recommended that Dottie have a TPLO operation which is the most expensive option available to correct her lame condition. Without ASPCA Pet Health Insurance we would not be able to afford such an expensive procedure. The doctors felt that any other procedure would be less effective given her activity level and type of breed. I am very grateful for the quick response of ASPCA Insurance in helping Dottie and me get through this very long and trying experience.Thank you guys at ASPCA for being there when we needed you most.

Insurer: ASPCA

By: Vince

Useful
December 29, 2009

Too many stipulations

One thing after the other with Pet Secure as to why they cannot pay the entire claim. I have not even been with them a year, and they have decreased coverages on one of my cats because I have made 3 claims with them since I received insurance, so now my cat is high risk, and will only cover 70% I am in the midst of switching insuance plans now, I think its disgusting how companies can "change their mind" on their own contract of rules. I would not recomend Pet Secure to ANYONE

Insurer: Petsecure

By: pet

Useful
December 29, 2009

Great Wellness Plan!

Embrace recently added a wellness plan that is fantastic! My dog, Eddie, recently went in for his annual physical where he was tested for heartworm and also issued a year's worth of the heartworm preventative. I faxed in the claim sheet the next day and 2 business days later the money was automatically deposited in my checking account. I was also emailed several times throughout the process making me aware of what stage my claim was in and when I could expect my reimbursment. Couldn't ask for a more seamless, speedy, efficient process than that! I can only hope that I will never have to use the insurance for anything other that wellness, but if need be, I know Embrace will take care of both Eddie and I. Thanks for being such a great company and giving me a great peace of mind!

Insurer: Embrace

By: Jamie

Useful
December 29, 2009

Fantastic experience

Thank God I have had only one experience with a claim but I received excellent service and the reimbursement was very fast. Sure, it would be great if the premiums were less and if they paid more than 80% but this is the real world. It is very comforting to know that if I ever have to file another claim I will have the comfort of knowing that this company stands behind their promises. Having a sick pet is more than enough torment; one shouldn't have more heaped on by one's insurer.

Insurer: Pets Best

By: Gale

Useful

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