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The lemonade team has always been helpful in outlining my coverage and processing claims very quickly!

I’m so impressed with Lemonade Insurance for my cat! He became sick over a weekend and took him to the vet on Monday. Was totally shocked by the bill when I left the vets. Immediately filed a claim and thankfully got a fair share of the outrageous bill back immediately. This insurance company far exceeded my expectations and with ease! I’m so thankful to have covered my cat through Lemonade!

We have a beautiful Cavalier King Charles Spaniel who is our best buddy and a bundle of unconditional love and joy. However, he is a bit of a troublemaker and has found himself in need of vet care from time to time. He recently had surgery and Healthy Paws made the claims process very easy. They also reached out to ask how he was doing. I don't know what we'd do without Healthy Paws - Thanks you!

Their premiums have been reasonable and it’s easy to file claims on their app and they have paid all our claims in the 4 yrs we’ve had this insurance (minus deductible of course) for our boy with a liver condition. BUT they take 4+ weeks to pay, even with direct deposit.

I adopted my Dogs at the local humane society and they were pushing MetLife Pet insurance with their welcome packet. I knew insurance was a good idea so I got a decent plan and thought I was good. Wrong, filing anything and trying to get a correct "Explanation of Benefits" where they detail how they "honor" your vet charges is like pulling teeth. Had a scare on the first week where one dog decided to eat a leather toy at night and had an ER trip and the filing was awful. I gave the entire adoption history with the vet notes and they denied the claim because I was missing 6 years of medical history on a dog I adopted 2 weeks ago. Not to mention the company is setup so you cant actually contact anyone on the claims team who could simply correct the the fumbled information, you have to contact a dedicated customer service rep. who can email the claims team for you and "contact" you in a week when they hear back or you have to fill out an appeal form that has your vets signature and stamp on it (yes a stamp.) Sure, one time would be bad but its like the claims team is either toddlers or is in India because they cant report the right vet visit dates or read the receipts that say what the vet has or has not prescribed. I think they have fallen to a new level of dysfunction and I'm joining a new company at the end of my plan. PET OWNERS BEWARE 2024.

Excellent customer service all around great experience. Very friendly helpful and qiuck

Had to euthanize our beloved girl recently. Last few months of her life she had been injured by botched biopsy surgery then developed an abdominal bleed from Cancer. All of the vet bills plus all her medicines were submitted and reviewed efficiently , easily, and quickly. Highly recommend MetLife pet, can’t say the same about MetLife (human) dental insurance which is a nightmare.

It was easy to claims and Resposed quick !

I've had other pet insurance and for my pets Trupanion is the best!!! So far they have been there for me and my pet...

Our golden had a GDV (stomach flipped) emergency, and would not have survived without extensive surgery to save his life. Healthy Paws Pet Insurance came through for us, reviewed and paid the claim in a timely manner. We are completely satisfied, the coverage was there when we needed it!