154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

334,679 total


Most selected providers in "February, 2026"

This chart shows the distribution of the most selected pet insurance providers in February, 2026.

Providers with highest rating

Embrace

19,681 reviews

4.9
Healthy Paws

10,930 reviews

4.9
Fetch

5,129 reviews

4.9
Trupanion

58,905 reviews

4.9
Pets Best

14,565 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

June 19, 2020

I feel supported by Nationwide.

When your little tiny dog doesn't feel good. It feels great to be able to give her the best care.

Insurer: Nationwide

By: A.G.

Useful
June 19, 2020

Swift Processing of Claims

All claims submitted are processed efficiently and as hoped for - thank you!

Insurer: Nationwide

By: Janet

Useful
Verified June 19, 2020

I researched many pet insurance insurers.

I researched into pet insurance for my accident prone puppy and my two kittens. After comparing many pet insurance plans prudent was the best and most transparent plan I’ve found. The site was easy to understand and you also get 10% off for additional pets. Another great thing I like was they will cover pre existing conditions after a certain time has passed. Love the option to pay monthly, quarterly, semiannually or annually. New to prudent family but I’m loving it so far.

Insurer: Prudent Pet

By: Ernestina

June 19, 2020

I would never recommend Figo to anyone!!

Figo's customer support seems great up front. In the beginning they are really nice on the phone, telling your everything that you want to hear. Unfortunately, it all goes down hill from there. My dog had surgery on her knee and I filed a claim with the company. The claim was denied and I have been trying to get in contact with them ever since. They no longer answer my emails nor do they call me back, even after they say they will. You can imagine how frustrating this is when all you are asking for, is for them to show you the verbiage in the policy that explains why they denied the claim. I would absolutely steer clear of waisting your money on this company when insuring your pet. When it comes down to it they just take your money and don't really care about you or your pet!!

Insurer: Figo

By: Nicole

Useful
Verified June 19, 2020

TRUPANION gave us the peace of mind we sought during this stressful time

There are no words to adequately thank TRUPANION for all their help and quick response! Kindness and patience seem to be the key to all their customer service! Thank you

Insurer: Trupanion Canada

By: Peggie

Useful
Verified June 19, 2020

They try to claim you had a pre-existing condition when you did not in order to deny the claim

Terrible. Do not be fooled by their claim to pay 90%. I would guess they are in financial trouble because of the past claims they have paid in the past. Buyer beware. Do not waste your money-- do not have the any piece of mind in knowing you are paying these premiums because the claims will be denied.. There are so many out there so much better.......

Insurer: Trupanion

By: Mo

Useful
June 19, 2020

Trupanion will deem your claim pre-existing- that is their business model

Terrible. Everything deemed pre-existing. My vet fought them for 6 months to no avail. Buyer beware- do not be fooled by having the piece of mind about having pet insurance- your claim will be denied. Move on... there are other reputable companies out there. Their claim at paying 90%of claims is totally a bait and switch situation. If I could just stop one person from signing up I would be relieved.

Insurer: Trupanion

By: Mo Robinson

June 19, 2020

Thankful

Thank you for the support!

Insurer: Nationwide

By: Teagan

Useful
Verified June 19, 2020

Trupanion is a nightmare to work with

We've been with Trupanion for many years and it's been incredibly stressful. When we joined, our dog had a few issues like Addison's Disease and had indigestion/gastritis one time. They use absolutely anything they can from previous years to avoid paying. They link any and every new issues they can to "pre-existing" issues, and will not pay or budge on it, even when your vet disagrees the issues are related. They also apply a deductible for every single small new issue that comes up (even if they are related to one incident/illness), and require you to pay a deductible for each one of them (and if the vet uses slightly different language to describe symptoms, then they will also call that a new issue). It's a complete scam, and our vet has stopped recommending them because they are so difficult to work with. We deeply regret ever signing on with them, but are stuck with them now. We receive maybe 0-25% paid on each claim. DO NOT go with Trupanion, especially if your dog has ever had ANY issue prior.

Insurer: Trupanion

By: Dianne

Useful
June 19, 2020

Trupanion has been nightmare to work with

We've been on Trupanion for many years, but we signed on after our dog was diagnosed with a few issues, including Addison's disease and she had some indigestion at one time before. They use these as "pre-existing" conditions and no matter what issue our dog has, they tie it to one of these and refuse to pay. Additionally, they charge a new "deductible" for each and every issue your pet has. So if you have any slight change to a symptom, they call it a new issue, and then you have to meet a new deductible. We get between 0-25% of most claims paid. I've called and had many discussions with them and never make any progress. My vet used to recommend them, and has stopped doing so because they have been so difficult with many of his patients. He thinks they are a scam, and so do we. I DO NOT recommend them. Buyer beware!

Insurer: Trupanion

By: Dianne Armstrong

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