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Supportive and helpful during a difficult time
We have had pet insurance for our dog for many years, but it wasn’t until she became elderly and her health began to decline that you guys really began to support our family and through this difficult process. Thank you
Insurer: Nationwide
By: Gina
Easy to apply and fast to receive claims
Nationwide has improved the time to receive claims. It takes only a few days to get approval. Super easy to submit claims using VitusVet. Overall, very pleased with this service.
Insurer: Nationwide
By: Larry
Excellent Coverage and Easy to File Claims
Nationwide provides excellent coverage and their partnership with Vitus Vet to file claims makes filing claims a breeze! Claims literally take less than 2 minutes to file. Knowing that I am fully covered made my decision to have a major knee reconstruction surgery on my dog done a no brained and removed the stress of worrying about how I would pay for it.
Insurer: Nationwide
By: Stephanie
more electronic communications vs. paper mail
Overall, the process through VitusVet is easy and convenient. However, for this claim you asked for additional information and instead of doing so via the app or email, you sent a letter in the mail. It seems that the entire process should be able to be completed online. Also, it did take a while although during this crazy, unprecedented time, it's to be expected.
Insurer: Nationwide
By: Mara
Very pleased with your response and process.
I am very pleased with the response and reimbursement when I filed my claim.
Insurer: Nationwide
By: Elaine
We love our pet insurance and recommend you to all of our friends.
Very happy. We've been with you for many years and have had no complaints. Very happy with the service and turn around times for the claims. We do recommend you to others every chance we get. thank you for caring and taking care of our pets.
Insurer: Nationwide
By: Barbara
We appreciate you being able to pay claims quickly!
We originally started with VPI and the policies were quite restrictive....now that it's Nationwide we have much better policies and the claims are being processed very quickly.
Insurer: Nationwide
By: Judi
I'm really happy I purchased ASPCA Pet…
I'm really happy I purchased ASPCA Pet Health Insurance, and I recommend pet insurance to all my pet-loving friends. I've never needed it until we simply had a couple of unlucky months. My dog is back to health and they helped cover expenses over $7,000. I can't quite give 5 stars just because there are products out there, that I didn't know before, that do not have annual limits on coverage. This was the cost to rule out a suspected cancer followed by an acute unrelated illness. I can't imagine how it would have been if they had found cancer. Claims take 2 weeks for processing on average.
Insurer: ASPCA
By: Valued Customer
ASPCA Pet Health Insurance has been my…
ASPCA Pet Health Insurance has been my go to for 5 pets now. I am VERY happy with their service and everything that comes with it. Their customer service is top notch, speed in which claims are paid is slightly above average, and what they cover in claims is fantastic. HIGHLY recommend
Insurer: ASPCA
By: SARA HENKE
Outstanding
Extremely swift in processing claims.
Insurer: Nationwide
By: Kathy