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Life Saver
My lab rescue came with a Trupanion brochure. My vet suggested we enroll in pet insurance. Thank goodness! We had over $5,000.00 in vet expenses in year one alone; dysplasia, allergies, conjuctivitis, etc. Trupanion paid us back 90% including emergency vet expenses after he swallowed a tennis ball.
Insurer: Trupanion
By: Diana
Not worth it unless if you have a puppy
I purchased Trupanion for my 8 year old dog because the company said that it would accept pets that have preexisting conditions but would not cover expenses related to those illnesses. The guidelines were pretty clear - any expenses related to the illness that was found before purchasing the insurance plan will not be covered. However, to my dismay, it seems that Trupanion evaluates every nitty gritty detail in order to deny your claims for any future illnesses that may incur. For example, my dog had to be rushed to the ER because he was vomiting and lethargic. As a result, he was diagnosed with Pancreatitis. Trupanion got back to me and sent me a letter that copied and pasted every comment starting from 2 years back when I informed my vet of incidents when he had indigestion and vomited. They said that those were "preexisting symptoms" that led up to my dog's illness 2 years later. Note, the vet never found any kind of stomach related illnesses until recently when I submitted the claim. Another problem I have with Trupanion is that they try to find any reason to deny your claim. For example, they approved one claim when my dog caught a cold from another dog, but when I submitted 2 more claims for the same illness, they denied them because "it was related to his preexisting condition." Seriously, I am on the fence about canceling my account with them right now. It makes no sense for me to continue purchasing Trupanion's service if they are not going to provide me any.
Insurer: Trupanion Canada
By: Kim
Epitome of GREAT customer service
Embrace has been a pleasure to work with since the day I signed up 3 years ago. I haven't had any major medical issues with my dog (minor skin issues/allergies/ear infections etc), hence no payments/checks made yet. However, whenever I have had claims processed to be put towards my deductible, it's been done quickly, efficiently, and most importantly, with such a pleasant and helpful attitude. Most insurance companies look for reasons to reject your claim -but Not Embrace. I am blown away by how willing to help each representative is. They are the epitome of great customer service. So far so good! And I have recommended them to others, as well as my vet's office, and I only hear good things in return as well. They definitely go above and beyond, over other pet insurance companies.
Insurer: Embrace
By: Maddie's
I don't get it
They don't cover congenital conditions at all and coverage for hereditary conditions is only for pets less than 2 and that is limited. Why would any thinking person purchase this policy?
Insurer: Pets Best
By: Michelle
So far so good
Hello, I just submitted my first claim after rushing my Blondie to the hospital while she kept vomiting blood. The claim got processed rather quickly.Of course, because it was a first claim, after the deductible, there wasnt much left in terms of dollars. But still almost 200 dollar which I am getting back:) But I'm still glad that this went smooth. It reassures me for future claims and problems.
Insurer: Embrace
By: Lynn
Very impressed!
Daringly, i chose an English Bulldog for my first dog. After realizing how much this cute little ball of wrinkles would cost me in vet bills, i started to get a little nervous. I chose Embrace because they cover breed specific and genetic conditions, which would be the cause of most of my bullies vet visits. Right off the bat, my little bully suffered one rash after another and eventually cherry eye, a genetic condition requiring a very expensive surgery. i submitted the claim to Embrace with fingers crossed. I expected, like most insurances, that there would be some sort of fine print stating that the surgery would not be covered. I was never so happy to be wrong. Embrace covered the surgery and saved me over $500. They are efficient, attentive, and timely when it comes to reviewing claims. They kept me informed as to the status of my claim and even followed up to make sure i had received my return. I would recommend Embrace to any pet owner especially one who owns a purebred animal potential health problems. I'm very impressed!
Insurer: Embrace
By: Megan
well worth it
Our Westie has been covered since day one. The insurance has more than paid for itself. She developed a worm called ringworm and it was a costly diagnosis and treatment but the insurance plan sure helped. She is one of the family and we wouldn't be without our pet insurance.
Insurer: Petsecure
By: Paul
I LOVE these guys!!!
You are absolutely the BEST!!! Anyone with pets really should be part of your family.Your service just keeps getting better and better! The direct deposit is an outstanding option. I am so happy to have my pets in your hands. Gratefully, Dee, with Kai, Halia, Bailey and Gracie
Insurer: Pets Best
By: Dee
Highly Recommended!
When we got Chogan (a bearded collie / lab mix) from the Delta animal shelter at 3 months, he came with a Petsecure free trial policy. Within a few days of adopting him, Chogan became very sick & was diagnosed with an intussusception requiring an operation that ended up costing almost $2000. The Petsecure trial covered the first $500 however within 2 days of the first operation, Chogan had a relapse & required surgery again. When Petsecure heard from our vet that he would require the 2nd operation (another $1200), they called us & told us that if we converted our trial policy to a full policy they would cover the cost of this surgery. We thought this was pretty amazing because the trial only provides one-off cover for $500 - so Petsecure were under no obligation to do anything more. Since then (about 9 months ago) Chogan has required another $400 visit to the vet for illn2ess & again, it has been covered by Petsecure. We are absolutely ecstatic with the cover we have received & highly recommend Petsecure to anybody looking for pet insurance.
Insurer: Petsecure
By: Colin
Really Fast Claim Service
A few months after I enrolled my dog with Embrace, he slipped on wooden stairs while we were staying with friends. When we returned home, I noticed that he was limping so I took him to my vet. At first, she tried medicine but that did not work. I took him back and my vet performed a series of x-rays. Although the x-rays look good, my vet is afraid that my dog may need surgery in the future for a luxating patella. I submitted my claim and received really fast service with no "back & forth" issues.This is the first time I have had pet insurance and I am very happy with Embrace.
Insurer: Embrace
By: Gretchen