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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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A Curve Ball
I recommend for everyone to look into pet insurance before they even purchase a pet. I waited a couple of months before I got it and now I wish I hadn't waited. I did not anticipate all the problems with my Pico but my pet insurance sure has helped tremendously lighten the load.
Insurer: ASPCA
By: Johanna
85% Increase in Premium!!!!
I had been using the AKC Pet Healthcare Plan since I first got my dog in April 2006. Every year I experienced an acceptable increase in the monthly premium as one would expect to incur. The normal increase was between $5-$10 per month year to year. Yesterday I receive my renewal notice from AKC PHP and they want to increase my monthly premium by almost 85%. They expect me to accept a rate increase from %75.00 per month to $138.00 per month. Needless to say, I am looking for a new carrier and would not recommend the AKC plan due to this unnacceptable increase.
Insurer: AKC
By: Brian
Happy with the coverage
I have had my dog insured for about a year with Embrace. They have paid most claims to my satisfaction, most importantly I have noticed that they are fair and transparent in making their decisions. I shopped around and did my research. I found that Embrace was one of the only companies that had favorable pre-existing condition provisions. This is extremely helpful for those of us that rescued our pets or got them later in their life. The representatives are extremely responsive and really take their jobs seriously. You can tell that they love animals. I also like that they email you when they have received a claim and keep you informed of the claim status throughout the process.
Insurer: Embrace
By: Allison
Reimbersment
I have always had a good experience with my claims. The customer service reps have always been courteous and very helpful.
Insurer: Embrace
By: Liz
Trupanion is a life saver!
Trupanion Pet Insurance is the best choice I have ever made. My 12 year old greyhound was diagnosed with splenic hemangiosarcoma and had to have surgery to remove a mass and her spleen. She is currently undergoing a round of chemotherapy treatments. We have finished the second treatment and she is doing amazing! And the best part is that because of Trupanion, I can spend my time focusing on my precious Sweetie Pie, and not worrying about "the money"! Trupanion has quickly and effeciently paid each and every claim I have submitted to them! It has been a true lifesaver having this insurance. I can't recommend it more. I am telling all my friends and family to get on board! You will never be sorry you got insurance, only sorry you didn't! Trupanion has made this horrible time a whole lot easier to bear for my family. I will have Trupanion Pet Insurance on all my animals from now on. No question. Trupanion Rocks!
Insurer: Trupanion
By: Cynthia
Trupanion is a life saver!
Trupanion Pet Insurance is the best choice I have ever made. My 12 year old greyhound was diagnosed with splenic hemangiosarcoma and had to have surgery to remove a mass and her spleen. She is currently undergoing a round of chemotherapy treatments. We have finished the second treatment and she is doing amazing! And the best part is that because of Trupanion, I can spend my time focusing on my precious Sweetie Pie, and not worrying about "the money"! Trupanion has quickly and effeciently paid each and every claim I have submitted to them! It has been a true lifesaver having this insurance. I can't recommend it more. I am telling all my friends and family to get on board! You will never be sorry you got insurance, only sorry you didn't! Trupanion has made this horrible time a whole lot easier to bear for my family. I will have Trupanion Pet Insurance on all my animals from now on. No question. Trupanion Rocks!
Insurer: Trupanion Canada
By: Cynthia
A Luxury You Shouldn't Do Without
I have been on the fence on whether Pet Insurance was worth the price. For years I didn't invest in it because I couldn't find a company that would cover breed specific ailments and I figured they are called breed specific because there's a high probability your dog will suffer from such an ailment. I was pleasantly surprised to find out that Embrace covered breed specific diseases and also pleased that they also had a wellness program. Yes they are a little pricier but their coverage is also better. I read wonderful reviews about this company and that was the deciding factor. Embrace keeps their word and they are very up front and they customer service is top notch. The peace of mind is worth every penny.
Insurer: Embrace
By: Tess
Love Pet Best
My airedale has some health issues -allergies & last summer she had pacreatitis last summer. The treatment was expensive.Having this insurance was a life saver.They processed the claim & within 10 days I had received my check..the process could not have been easier. The customer service is wonderful & filing the claim was simple
Insurer: Pets Best
By: Aileen
I'm very pleased.
I was expecting a lot of hassle and was greatly surprised. This was my first experience making a claim. I have only had the insurance less than a year and was impressed with the quick response time and reimbursement with little questions asked. The only request from them was to have detailed notes from the vets up to a year prior to the strat of the insurance, which was not difficult to supply nor unreasonable.
Insurer: Embrace
By: J
Wonderful Customer Service and Promp Communication
I am new to pet insurance and Embrace was one that my employer recommended. I am so glad I did, because I am very pleased with the communication and response time. Embrace seems to really care for their customers and go out of their way to make sure they are aware of what is going on with their coverage and claims. You are never left out in the dark. I feel confident in my choice with choosing Embrace and will be a loyal customer for years to come.
Insurer: Embrace
By: Khairunissa