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Terrific!
Paid 90% - paid 1st claim within 10 days of filing - 2nd claim almost immediately! So glad we have Trupanion on our side! HIGHLY RECOMMEND
Insurer: Trupanion
By: Kate
Terrific!
Paid 90% - paid 1st claim within 10 days of filing - 2nd claim almost immediately! So glad we have Trupanion on our side! HIGHLY RECOMMEND
Insurer: Trupanion Canada
By: Kate
Easy to work with and Personable.
I have been a customer for about 6 months. I did A LOT of research before choosing a company. Embrace has been a very easy company to work with and has handled each claim with speed and they are very personable. I had one claim that was not covered because it was thought to be a pre-existing condition, but after my Vet wrote a letter explaining it was not, they overturned it right away. I especially liked the option for prescription coverage. Well, worth it! They reimburse what you paid out minus your chosen co-pay. They don't have a set amount on what they will pay out on each procedure. I just wish I got Pet insurance when my dog was a puppy. It would have saved me so much money. I recommend Embrace!
Insurer: Embrace
By: Mary
Every pet owner needs Petshealth Care Plan
We have had the insurance for 7 years now. We have only had to use it a couple times, but feel it's worth every penny. It's very easy to file the claim and reimbursement is pretty quick. I am 100% pleased with this company and recommend it to all I know who are thinking of getting a pet.
Insurer: ASPCA
By: Charlene
I'm Amazed
My 11 month old chocalate lab puppy caught a nasty bout off Colitis. I got him to the Vet and he needed tests to rule out obstructions, bloodwork and stayed overnight to get IV and medication to get everything under control. My Vet and I filled out all the paperwork and sent all his records since it was our first claim. I faxed all the information this morning and by this evening I was notified that my claim was approved minus my deductible and I would be receiving $435 on my claim. I figured at least 2 to 3 weeks, and can't believe that it was processed soo quickly. I'm relieved to know Guinness is covered and that this company will come through.
Insurer: Trupanion
By: Matt
I'm Amazed
My 11 month old chocalate lab puppy caught a nasty bout off Colitis. I got him to the Vet and he needed tests to rule out obstructions, bloodwork and stayed overnight to get IV and medication to get everything under control. My Vet and I filled out all the paperwork and sent all his records since it was our first claim. I faxed all the information this morning and by this evening I was notified that my claim was approved minus my deductible and I would be receiving $435 on my claim. I figured at least 2 to 3 weeks, and can't believe that it was processed soo quickly. I'm relieved to know Guinness is covered and that this company will come through.
Insurer: Trupanion Canada
By: Matt
Terrible insurance - not to be recommended
First of all, I would like to say that all of my pets are rescued animals...With that being said, I am very disappointed in how my most recent claim was handled. I have an older cat that has bad hips and sometimes has difficulty going to the bathroom. After speaking with the vet, she was placed on a lax 'aire (which of course is not covered by ASPCA insurance) two times per week. Well, within a two month period, because she is older, she had a severe emergency and was brought to the hospital because she could not go to the bathroom and was in severe pain. The vets in the hospital thought it could be a tumor. Turns out, fortunately, she just needed a change of diet. However, the bill of over $700 (which for for x-rays and other tests to rule out tumors) was not covered AT ALL - after putting in hundreds of dollars into pet insurance that should be covering me, they DID NOT AID ME AT ALL!!! In addition, I have had previous issues with receiving money back. The company dictates what they think a "reasonable cost" for vet bill is. In other words, vet check up for me may cost $69.34 - they feel that a reasonable cost is only $17.34. I think that is completely insulting and absolutely disgusting. This has occurred MANY times over the last few years. Finally, after calling up the company, they were completely unhelpful and fixing the matter.
Insurer: ASPCA
By: Nicole
Excellent response time,caring correspondence
My first claim on my new puppy was the best way to experience Embrace. The response was timely,professional,and was more than I expected. I would reccomend Embrace to anyone with pets.
Insurer: Embrace
By: mary
Paid 1st claim as promised
This was my first claim with Trupanion. I just signed up a little over a month ago and my puppy already got sick. I called Trupanion and they encouraged me to take my puppy in. I did and Trupanion quickly turned my claim around.
Insurer: Trupanion
By: jeff
Paid 1st claim as promised
This was my first claim with Trupanion. I just signed up a little over a month ago and my puppy already got sick. I called Trupanion and they encouraged me to take my puppy in. I did and Trupanion quickly turned my claim around.
Insurer: Trupanion Canada
By: jeff