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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Signing up was easy
Signing up was easy. Haven’t filed a claim yet.
Insurer: ASPCA
By: Susan Noah
A good choice overall
The experience is average we are glad we did purchase pet insurance for furry friend. Understanding the reimbursement process is a little cumbersome, but overall they do follow through and get back with you and it has been very helpful
Insurer: Spot
By: Lawrence Stone
Easy, fast and reliable
They have been timely, easy to use, and transparent. They've reimbursed everything their policy states they will. I've been very happy with them.
Insurer: Healthy Paws
By: Citron
Great service
"The claims process was very easy and efficient. Clear instructions and convenient submission procedures were very helpful. Processing time was acceptable and claim explanations were clear. Overall, a positive experience. "
Insurer: Pets Best
By: Gerry
Embrace is the best!
Embrace is the best! We love the personalized service and how simple it is to submit a claim. Thank you so much Embrace!
Insurer: Embrace
By: Gloria Stayman
Premium increases every year, doubled in 2 years
What was a high premium to begin with, has doubled in 2 years. Wouldn’t have even considered it at this price. Got it when my puppy was 8 weeks old, he’s 2, so imagine how many more increases in his lifetime, won’t be able to afford it by the time he needs it!!
Insurer: Trupanion
By: Louie Cruz
This is our first time using Embrace…
This is our first time using Embrace and so far submitting the documents and support has been really easy and great.
Insurer: Embrace
By: Jermaine Wilkerson Sr.
Pets Best has been able to help me with my dogs
Pets Best has been able to make my experience taking care of both of my dogs, one with seizures and one with cancer, much more bearable. I love my dogs and I want to try to do all I can to keep them in my life as long as possible. Thank you for helping me do that.
Insurer: Pets Best
By: Paulina Chin
Easier than anticipated
When I purchased my Bulldog, I also purchased insurance. I have had bulldogs for iver 30 years and some that I would be a millionaire if I had chosen a different breed. My Vet recommended that I take Maui to UGA to be assessed for elongated soft palate, entropion, and hips and knees x-rayed. They also felt having him neutered there was the safest choice. Maui did end up needing his saccules removed and a tiny trim off his pallette. Overall, not bad for a Bulldog. This was all done close to a year old, so UGA neutered him as well at the same time. I submitted my claim and as soon as they had the paperwork needed, they paid. I love that each year without a claim, I get an increase in coverage. Bulldogs are prone to so many health issues and since MetLife doesn't disqualify breed specific issues, I feel confident that he will have his healthcare costs covered if necessary.