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Wilson Gear
Trupanion staff very helpful. Ease in submitting documentation, prompt payment
Insurer: Trupanion Canada
By: Diane
Perfectly happy with service to date.
Perfectly happy with service to date.
Insurer: Trupanion Canada
By:
Need better explanation of each different coverage.
Need better explanation of each different coverage. Quick respond and easy process to have refund
Insurer: Trupanion Canada
By: Barbara
Matt was very personable.
Matt was very personable. He was a great help with every question I had. When the call was finished I felt great relief.
Insurer: Trupanion Canada
By: Neil
I was led to believe that my rates would never increase.
I was led to believe that my rates would never increase. I generally haven't had any issues with claims, but every now and then I find it a bit of a struggle to get the proper coverage. My most recent claim of $1300+ trupanion paid out &26. Imagine my surprise! All the customer service reps have been outstanding. They asked me to ask my vet call in to go through a few things to help me get this sorted. Hoping for the best.
Insurer: Trupanion Canada
By: Jonathan
I have been with trupanion since I got my first dog 8 years ago.
I have been with trupanion since I got my first dog 8 years ago. The customer service is always wonderful.
Insurer: Trupanion Canada
By: Joanne
Great service!!
This claim was processed quickly and good email communications by Trupanion.
Insurer: Trupanion Canada
By: Paul
Great and very friendly
Great and very friendly
Insurer: Trupanion Canada
By: Kaycee
Every time I call for information I have been so impressed with the kindness of who I'm taking to.
Every time I call for information I have been so impressed with the kindness of who I'm taking to. Also I have always been very happy about the coverage I have received in the past and present.
Insurer: Trupanion Canada
By: Joyce