154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,072 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,306 reviews

4.9
Healthy Paws

10,740 reviews

4.9
Fetch

27,416 reviews

4.9
Trupanion

62,918 reviews

4.8
Nationwide

21,417 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

July 01, 2010

not happy

I have had a less than good experience, although I was able to provide proof of a non pre existing condition claim, I later found that the 100.00 deductable, was to be charged on a condition by condition basis, not a one time deductable. This only serves to reinforce my dis trust of insurance companies. n addition the actual office call is never covered only some services. If their is a detail you miss, you are stuck. These claims by the way were only a few hundred dollars. So of my enrollment and monthly payments for six months, I received far less money than I ever paid, in It would have been better to bank it each month

Insurer: Trupanion

By: Roger

Useful
July 01, 2010

Quick and Courteous!

Recently I submitted my first claim to Embrace. Only a few weeks later I received confirmation that my claim had been processed and I would be reimbursed within 1-3 business days. In addition, throughout the process the claim representative was very prompt in returning my questions and was quick to clarify issues which presented roadblocks to reimbursement.

Insurer: Embrace

By: Alexandra

Useful
July 01, 2010

Outstanding Customer Service

I'm new to Healthy Paws and haven't filed a claim yet, but I have to say that their customer service is outstanding. An issue came up with my billing and not only was I contacted immediately, the customer care I received was pleasant, professional, and helpful. I would recommend Healthy Paws to anyone and everyone interested in pet insurance!

Insurer: Healthy Paws

By: Leslie

Useful
July 01, 2010

this is the best insurence company ive ever seen.

If it wasent for your company many people would lose there loved ones.pets to me are like part of my family. and more so like my kids.If any thing were to happen to my jasper i would just die.but because of this wounderful company i never have to worry about that cause thell be there with me right through it all with my baby. so if your looking for the best insurence its right here thank you Trupanion.

Insurer: Trupanion

By: sarah

Useful
July 01, 2010

this is the best insurence company ive ever seen.

If it wasent for your company many people would lose there loved ones.pets to me are like part of my family. and more so like my kids.If any thing were to happen to my jasper i would just die.but because of this wounderful company i never have to worry about that cause thell be there with me right through it all with my baby. so if your looking for the best insurence its right here thank you Trupanion.

Insurer: Trupanion Canada

By: sarah

Useful
July 01, 2010

Quick and Painless

Our 2 year old German Shepherd/Husky, Lea, started Limping for no apparent reason. We took her to the vet and the initial reaction was it was systematic of Lyme's as she had previously tested positive for the antibodies. Lea required a bunch of tests equaling about 350 dollars. We have had Pets Best since we adopted Lea but this was our first claim. I was a little worried that they would deny us because we have not yet gotten a diagnoses on Lea and are still in the treat and see stages. They processed the claim quickly, even with having to obtain more records from the vet. They paid the entire claim, minus deductible and co-pay. We couldn't be happier.

Insurer: Pets Best

By: Kirstin

Useful
July 01, 2010

Gastritis Claim

Thanks Embrace,Claim Process was nice and easy for my first one. Gives me even more peace of mind. (As much peace as I can get with 2 young pups that are into everything!) Keep up the great job!

Insurer: Embrace

By: Deb

Useful
July 01, 2010

Astronomical increases with renewal

I had an AKC policy on my Aussie Shepherd for 5 years. I was outraged when my policy went up with this latest renewal to double the monthly amount resulting in an increase over $400 per year! I was not sent a notice of the renewal, and quetioned why it went up (when my payent was drafted from my account. My pet is healthy as only seen annually by the vet. I called and they told me the increase was "across the board for everybody". They are also slow in paying and their "reasonable" charges are lower than you can get treatment for. Watch out for these guys!

Insurer: AKC

By: Kim

Useful
July 01, 2010

Best Overall Vet Insurance Company

i work at a vet clinic, for which we solely support Trupanion for puppy/kitten pet insurance. Even though prices have increased alot, overall the company is quick with claims, and the no limit life time claims is a great bonus. Awaiting to see what the new owners bring to the table, so far so good. Just don't decrease your payout percentage you'll sadly turn into petsecure=:(

Insurer: Trupanion

By: Kara

Useful
July 01, 2010

Best Overall Vet Insurance Company

i work at a vet clinic, for which we solely support Trupanion for puppy/kitten pet insurance. Even though prices have increased alot, overall the company is quick with claims, and the no limit life time claims is a great bonus. Awaiting to see what the new owners bring to the table, so far so good. Just don't decrease your payout percentage you'll sadly turn into petsecure=:(

Insurer: Trupanion Canada

By: Kara

Useful

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