154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,221 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,311 reviews

4.9
Healthy Paws

10,744 reviews

4.9
Fetch

27,422 reviews

4.9
Trupanion

62,926 reviews

4.8
Nationwide

21,417 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

September 02, 2010

CUSTOMER SERVICE PERFECTED

For many years I had my dogs policy with VPI..What a mistake!! They allow so little you get back with each claim!!I last sent in a claim for 450.00 and got back 175.00I am so glad my friend told me about Trupanion and EVERY call to their customer service for anything was 101% PERFECT!!! I just enrolled my dog Frisco and had the great fortune of having Sarrah handle the transaction.She handled the process with ease and amazing knowledge!By the way they have an A rating with the BBB and I am thrilled I found Trupanion!!!

Insurer: Trupanion

By: STEVE

Useful
September 02, 2010

CUSTOMER SERVICE PERFECTED

For many years I had my dogs policy with VPI..What a mistake!! They allow so little you get back with each claim!!I last sent in a claim for 450.00 and got back 175.00I am so glad my friend told me about Trupanion and EVERY call to their customer service for anything was 101% PERFECT!!! I just enrolled my dog Frisco and had the great fortune of having Sarrah handle the transaction.She handled the process with ease and amazing knowledge!By the way they have an A rating with the BBB and I am thrilled I found Trupanion!!!

Insurer: Trupanion Canada

By: STEVE

Useful
September 02, 2010

helpful and friendly!!

I recently had to ask several questions about our insurance benefits when our sweet Lola injured her leg. At first we thought she was going to need orthapedic surgery and we werent sure how to go about applying for the benefits and how to work with the vet on this. Embrace answered our questions quickly and very clearly but what impressed me the most was their kind and compassionate way they helped me. I had the very clear idea that they truly cared about Lola's injury and helping as best as they could to make sure she got the care she needed. I have seen several advertisements at pet stores and at vet offices for other insurances, but I have never even opened the brochures because Embrace has offered the best personal compassionate service.

Insurer: Embrace

By: Brenda

Useful
September 02, 2010

Quick and Easy

This was our first claim. The form was easy to understand and the Vet's office was very helpful in providing all the necessary information. The process was quick and easy.

Insurer: Embrace

By: Jaclyn

Useful
September 02, 2010

THE BEST!

My basset hound was diagnosed with canine cystinuria, which is very rare, at the age of one. This is a genetic disease, which many insurance companies would not cover. Fortunately, we insured him through Trupanion. We have 90% coverage, and are fortunate to have had over $5000 in vet bills paid for by Trupanion. Just 3 months ago, at age 2.5, he blocked with cystine stones and needed emergent care and surgery. He was in the hospital for 4 days. I have since switched my older basset girl to Trupanion insurance. We are really relieved to know that Trupanion will take care of our two bassets when they need veterinary care.

Insurer: Trupanion

By: Diane

Useful
September 02, 2010

THE BEST!

My basset hound was diagnosed with canine cystinuria, which is very rare, at the age of one. This is a genetic disease, which many insurance companies would not cover. Fortunately, we insured him through Trupanion. We have 90% coverage, and are fortunate to have had over $5000 in vet bills paid for by Trupanion. Just 3 months ago, at age 2.5, he blocked with cystine stones and needed emergent care and surgery. He was in the hospital for 4 days. I have since switched my older basset girl to Trupanion insurance. We are really relieved to know that Trupanion will take care of our two bassets when they need veterinary care.

Insurer: Trupanion Canada

By: Diane

Useful
September 02, 2010

Such peace of mind

Amanda Rose is a lively, active 3 year old Calico. So, when she just wasn't behaving as usual, off to the vet we went. Four visits later, after blood tests, x-rays, 4 different prescriptions, various urine, kidney, etc. tests, she was finally over an unkown illness which resulted in a high fever. Obviously, she had to have whatever the vets ordered, but I will admit that each time we walked in the door, I could see $ signs in front of my eyes. Our coverage with ASPCA is a Godsend. A good majority of the bills were covered, the claims were processed quickly and I could see the status of the claims online so I was aware of exactly what amount of each bill submitted was being paid and when the check was issued. We would recommend this coverage to any pet owner - we make sure that our Mandy is well csred for and ASPCA takes good care of us!

Insurer: ASPCA

By: Bobbi

Useful
September 01, 2010

piece of mind

I use embrace because it gives me piece of mind when making sure my pets get the best possible health care. I don't have nearly as many financial concerns when it comes to veterinary services. I always get my money quickly and my benefits are always explained to me. I get the refund deposited into my account usually within a week of the claim! I shouldn't have to deny the best case senario for my pets due to my budget.

Insurer: Embrace

By: Mandi

Useful
September 01, 2010

Embrace is the best insurance!

This is the second time we have purchased Embrace insurance. Our first experience was with our 3 year old Newfoundland who ended up with lymphoma. Embrace paid every claim without question. They were kind when she eventually passed away and stopped billing us without questions. I wish MY health insurance had such a great track record!I purchased the wellness program for 299 and they covered $400 worth of veterinary services. I got my puppy neutered and chipped and it was like I got a discount!

Insurer: Embrace

By: Aki

Useful
September 01, 2010

Terrible claim service

I am very disappointed in their claim service. I submitted one 3 weeks ago and have yet to hear back. All of a sudden, they said they had processed it over a week ago though I had never received their email. Worse, it was processed incorrectly.I would not recommend them based on terrible claim service. I'm looking at going with someone else at this point.

Insurer: Embrace

By: Chris

Useful

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