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I'm very pleased.
I was expecting a lot of hassle and was greatly surprised. This was my first experience making a claim. I have only had the insurance less than a year and was impressed with the quick response time and reimbursement with little questions asked. The only request from them was to have detailed notes from the vets up to a year prior to the strat of the insurance, which was not difficult to supply nor unreasonable.
Insurer: Embrace
By: J
Wonderful Customer Service and Promp Communication
I am new to pet insurance and Embrace was one that my employer recommended. I am so glad I did, because I am very pleased with the communication and response time. Embrace seems to really care for their customers and go out of their way to make sure they are aware of what is going on with their coverage and claims. You are never left out in the dark. I feel confident in my choice with choosing Embrace and will be a loyal customer for years to come.
Insurer: Embrace
By: Khairunissa
Wonderful & absolutely necessary
When I adopted Sabrina 4 years ago the first thing I did was look into Pet Insurance. She is my daughter and so I wanted the very best and Pet Secure is it without a doubt. he first claim was because she had to have dental work done extractions of her fangs. I filled out the claim and within a week after faxing it a cheque was received. There have been a couple of other times that a claim was made and it never ceases to amaze me at how quickly you respond.I now have another little daughter who is a rescue cat and have also enrolled her. I feel it is a must .Thankyou for all you do!!!!!
Insurer: Petsecure
By: Robin
Embrace is fair
I have never had pet insurance before, so I don't have anything to compare it to. Embrace is fair. If you are going to go with Embrace, you should for sure get the wellness plan. We got the one under, and every time we call they say "If you had the wellness plan...we would cover it." But I guess our biggest concern was just wanting something there incase there needed to be an emergency surgery!
Insurer: Embrace
By: Trina
Happy with Trupanion Pet Insuarance
I've enrolled my yokie pup at 3 months with trupanion pet insurance.Had no problem, a cheque was sent to me right away. Also, my vet had proper forms filled and signed for me. Also they can fax all in paperwork to them at no charge. I'm very pleased with trupanion and I will recommend them to you.
Insurer: Trupanion
By: connie
Happy with Trupanion Pet Insuarance
I've enrolled my yokie pup at 3 months with trupanion pet insurance.Had no problem, a cheque was sent to me right away. Also, my vet had proper forms filled and signed for me. Also they can fax all in paperwork to them at no charge. I'm very pleased with trupanion and I will recommend them to you.
Insurer: Trupanion Canada
By: connie
I am new with Embrace but very pleased.
I am new with pet insurance altogether but so far I am happy with Embrace. They respond quickly to any emails and took care of my claim very well and very timely.
Insurer: Embrace
By: Dorothy
Awesome
I submitted by fax on Wednesday my claim for my puppy's 4th puppy shots, I received an email on Thursday to confirm that they received the fax and it was being processed, on Friday I received another email with the EOB attached along with them telling me that the reimbursement would be submitted to my bank the next day. Your customer service is excellent, and the phone call I received from you welcoming me was very nice, and when I did call the customer service rep. she was extremely nice and helpful.
Insurer: Pets Best
By: Tanya
DO NOT EVEN BOTHER!!!!!!!!!
I thought it would be the best insurance ever, since it has the name ASPCA, I was wrong. They didn't pay anything!!!! The reason they gave me was "Exclusion Code - 2", then they sent me a paper explaining it what it means and it was pre-existing (for my baby's earmites). How is it pre-existing when she's only 5 months old??? It was her first time going to the vet. I wouldn't recommend it. Save your money. Find a better one.
Insurer: ASPCA
By: Nila
Excellent care
Our dog, Sandi, is a three year old husky mix. We began a health policy with her because our previous rescue dog had some serious, and expensive, care toward the end of it's life. The company we chose is ASPCA, which was recommended by our veterinarian. The company has a good web site, the return checks after a claim are handled promptly, and we have the no hassle option of having our quarterly payment charged automatically through a credit card. To date, Sandi has had several hundred dollars worth of bills, mostly due to a infection that set in around a deer fly bite on her nose. She needed shots, ointments, and lab work. We are looking forward to a long and healthy life for Sandi, but we feel she is worth the little bit extra to insure that we can afford to take care of her.
Insurer: ASPCA
By: Ellen