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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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While she was kind I did not get any of the help I needed.
While she was kind, I did not get any of the help I needed. This I believe is a company wide problem. Taking money from pet parents, but not paying out when you really need it. Thanks Trupanion for denying me the insurance coverage to save my dogs life. I will never recommend this insurance.
Insurer: Trupanion
By: Andrea
Was very helpful when I called
Was very helpful when I called
Insurer: Trupanion
By: Catharine
Very friendly good voice projection & precise.
Very friendly, good voice projection & precise.
Insurer: Trupanion
By: Erika
Trupanion seems more transparent in knowing what is covered under my plan than other pet insurance companies.
Trupanion seems more transparent in knowing what is covered under my plan than other pet insurance companies. Also, Mike and everyone I have talked to has been very friendly and helpful.
Insurer: Trupanion
By: Larry
Quality, consistent experience
Trupanion has consistently provided a quality customer experience.
Insurer: Trupanion
By: Kristine
The ease of filing a claim.
The ease of filing a claim. The value of carrying this pet insurance coverage
Insurer: Trupanion
By: Steven
The company has the best customer service and process’ claims fast and easy.
The company has the best customer service and process’ claims fast and easy. Benefits are flexible and most comprehensive. Been a loyal customer for 8 years.
Insurer: Trupanion
By: Karin
Representative give me full explanation about my questions
Representative give me full explanation about my questions
Insurer: Trupanion
By: Marina