154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
236,046 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,329 reviews
10,791 reviews
27,484 reviews
14,162 reviews
63,005 reviews
Category with most reviews
This chart shows the distribution of review categories.
patient customer service
I decided to get on board right away with my new puppy, a toy fox terrier, after having owned 2 others, without insurance. So far they have been very patient with my questions as I can't always keep track. They are quick and efficient with reimbursement as well. I have seen many positive comments and came across one from a former veterinarian who moved from my area.Thanks
Insurer: Embrace
By: Sandy
need on-line claim facility
I've been very happy with the pet insurance, but find the claims procedure a bit slow. I would like to be able to claim online
Insurer: ASPCA
By: Paul
Excellent customer service!
I was skeptial about pet insurance. This is my first time, after much research I picked Embrace. Owning 4 dogs, expenses can add up. When we adopted the 2 youngest sisters as pups we decided to get pet insurance, our other 2 dogs are really too old. At the age of 1 1/2 yrs old Trixie developed hip dysplasia, she could not walk on her leg. She had surgery and they covered exactly what we thought. There was a billing mix up at our vets and they did not send in the correct bills. Embrace helped put with the problem and honored the contact. We are very pleased. Would definitely recommend.
Insurer: Embrace
By: Kathy
I DO NOT RECOMMEND PET BESTS
They are claiming a condition pre-existed when I had insurance 2 months before my dog went into surgery for a "mole" to be removed. Then during surgery they VET found lumps. So, now I am not getting reimbursed due to Pet Best saying the condition preexisted. How am I supposed to know my dog has lumps when they were internal and not showing. I have paid Per Best almost over $150 for insurance and now I had to pay $1,200 for VET fees that will not be reimbursed now! What a horrible experience with this company. I am out a lot of money but I thought I was covered and safe.
Insurer: Pets Best
By: UnSatisfied
Highly recommend
I wanted to wait to write a review until I had a large claim which unfortunately happened sooner than later. My English Bulldog tore his CCL at just over a year old. At first the claim was denied due to the vet tech at the surgeon's office writing an inflated time frame for our dog's limping. But we got statements from our regular vet and the specialist and the claim was approved when we appealed it. The first time the claim was submitted I did not hear back in 15 business days and had to email to inquire but the appeal was processed much quicker. I did a lot of research when choosing pet insurance and I am confident I went with the best. But you have to know their rules and regulations. There is a 6 month orthopedic waiting period and if you have issues inside of that they are of course not going to cover it. I find they are always quick to respond to emails and always very nice. Having an English Bulldog pet insurance definitely gives me peace of mind.
Insurer: Embrace
By: Samantha
Trupanion is fantastic
I am so pleased with Trupanion. We have had a number of pets and have never purchased pet insurance. When we got our Anatolian Shepard puppy, our veterinarian suggested Trupanion. I was hesitant but thought it sounded like a good idea. Boy, I am so glad that we signed up. This dog has been sick more times than my other animals put together. The last vet bill would have just about bankrupted us, but Trupanion paid us quickly with no questions. Trupanion is so simple to use and they pay promptly. I couldn't be happier.
Insurer: Trupanion
By: Pamela
Trupanion is fantastic
I am so pleased with Trupanion. We have had a number of pets and have never purchased pet insurance. When we got our Anatolian Shepard puppy, our veterinarian suggested Trupanion. I was hesitant but thought it sounded like a good idea. Boy, I am so glad that we signed up. This dog has been sick more times than my other animals put together. The last vet bill would have just about bankrupted us, but Trupanion paid us quickly with no questions. Trupanion is so simple to use and they pay promptly. I couldn't be happier.
Insurer: Trupanion Canada
By: Pamela
Outstanding Customer Service
Every time I have a question or concern the Embrace Customer Service Team is right there to answer my questions in a friendly and timely mannor. They keep you updated every step of the way. I put my first Wellness Claim in and within two days I was notified that it was approved!
Insurer: Embrace
By: Brenda
Great Experience!
Claim was processed, quickly.I love the wellnes plan.
Insurer: Embrace
By: Donna
Unfortunately under insured.
I have two cats insured with ASPCA. I am satisfied with the response to the claims that I have submitted for them.I have a membership with this organization and totally support your work. My cat, Rudy has been diagnosed with high grade Lymphoma about a year ago. Unfortunately, I did not have enough insurance on him at that time. I did receive a check for the limit of his coverage ($1500)for this occurance. Since then I have had expenses exceeding $10,000. I know that this is my responsibility for not having him insured enough, and do not hold this against ASPCA insurance. I only wish that there was an option during this illness. It is a difficult financial situation to be in, but he is doing well and as I'm sure that you realize Rudy's health and comfort are what really matters. Thank you.
Insurer: ASPCA
By: Michael