154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
338,308 total
What are you looking for?
Most selected providers in "February, 2026"
This chart shows the distribution of the most selected pet insurance providers in February, 2026.
Providers with highest rating
19,682 reviews
10,931 reviews
5,140 reviews
58,909 reviews
14,567 reviews
Category with most reviews
This chart shows the distribution of review categories.
I purchased pet insurance 2 months ago…
I purchased pet insurance 2 months ago with Pets Best because of good reviews online. I submitted my very first claim on July 6th, 2020. When I checked my claim status online two weeks later, it showed "waiting on vet info". Thinking that my vet had not submitted the requested information to allow for claim processing, I called my vet to inquire. It turned out that they had submitted the requested information. Just in case, I requested the vet to submit it again. Then, I called Pets Best to ask about my claim, waited for almost an hour, and was still not connected to an agent. So then, I decided to use the internet chat option in hope for a faster response. I still had to wait 45 minutes before finally being connected to an agent. The agent told me that it will take up to 25 days to complete the claim and advised me to call back by the end of July. Today is August 4th, 2020, I checked my claim status again and it still showed "waiting on vet info". I called Pets Best again today and this time I used 2 different forms of communication, at the same time, (by phone and by internet chat). I was waiting for over an hour on both platforms. Finally, I was connected to an agent on the phone, but online chat was still no response. While I was waiting on the phone, the automated system said "claim will take up to 25 days", but this agent told me that it will take up to 39 days. That being said, I have to wait for another week. I am very disappointed that a simple office visit claim would take so long to complete. My previous pet insurance took 3 to 5 business days, the longest claim took 2 weeks. If it should take this long again for my next claim, I will be sure to cancel my policy with Pets Best.
Insurer: Pets Best
By: Kenneth
Answered all of my questions
Amy was extremely helpful and answered all my questions and help me pick out the perfect policy for my new baby she made a stressful decision go very easy thanks Amy
Insurer: AKC
By: Bernadette
Recommend
Wonderful experience
Insurer: Trupanion Canada
By: Michael
Very easy to deal with.
Very easy to deal with. Very easy to talk to about my needs as well as being very helpful v
Insurer: Trupanion Canada
By:
They covered what they said they would and had payment right away
They covered what they said they would and had payment right away
Insurer: Trupanion Canada
By: Sarah
They are always more than helpful
They are always more than helpful
Insurer: Trupanion Canada
By:
Easy to understand the enrollment.
The person I dealt with was very knowledgeable and friendly. She made the process easy to understand and was clear with her statements of what was included etc.
Insurer: Trupanion Canada
By: Randy
Service was prompt and reassuring.
Service was prompt and reassuring.
Insurer: Trupanion Canada
By: Heather
My breeder recommended and they seem to have the widest coverage
My breeder recommended and they seem to have the widest coverage
Insurer: Trupanion Canada
By: Karen
I think trunnion is very good.
I think trunnion is very good. I haven't had any problems at all and I think it's about 8 years I have been with them.
Insurer: Trupanion Canada
By: Jean