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False Information on their websites
Theres a reason these guys don't have review sharing options all over the web..Because they are hiding something .. False information on websites, noBODY RESPONDS on the phone .. hold times were over an hour.. Thousand and thousands of claim complains not managed .. I filed a complaint against them with BBB let's see what happens ..stay away .. save your money ..
Insurer: Pets Best
By: Adnan Naseem Khan
Prudent Pet Score High Marks
Prudent Pet has proved to me to be the new leader in the rapidly growing pet insurance business. They went above and beyond the call of duty when outlining the benefits of their service and they also go deep to figure out what level of service fits your dogs needs, as well as your finances. There was no pressure and I have come to find through a ton of research, that they are currently one of the best pet insurance companies on the market. I appreciated how they took the time to explain not only their service, but the pros and cons to other services as well. There was no pressure and their reps carefully walk you through the process. Managment also has no problem in reaching out to make sure you get the best possible care for your pet.
Insurer: Prudent Pet
By: Colin
I have only had great experiences with…
I have only had great experiences with Pets Best. I have already recommended them to my sister.
Insurer: Pets Best
By: Molly Faletufuga
Dog's emergency surgery insurance claim
My dog's face was cut deeply while playing with another dog and required stitches and other surgery. I filed the insurance claim with Pet's Best that evening, received a confirmation of submission right away as well as emails regarding the progress of the claim. I received a check via US mail within a very reasonable amount of time. A very easy process and the Explanation of Benefits was also easy to understand.
Insurer: Pets Best
By: Freddye
Thankful I have pet insurance
My 10 year old, Husky/Great Pyrenees has needed care at a specialty clinic three times. It is not cheap but has been well worth it and given us more years with our much loved girl. Embrace has paid our claims promptly and given us the peace of mind to follow the best course of treatment.
Insurer: Embrace
By: Denise
They have impressive claim handling!
My dog was acutely ill & needed life saving surgery. Surgery would be 6K or euthanization. I made the quick decision to save his life forgetting I had this valuable coverage. A couple of days later I remembered, filed the claim & have received reimbursement. All in 2 weeks time. Thanks so very much!
Insurer: Healthy Paws
By: N
All around excellent!!!
My 3 yr old mixed bull had torn the cruciate ligaments in both of his legs. Healthy Paws made the claim process super easy. If I called they were so polite and efficient and really cared how Dozer was doing. And they paid the claims fast.
Insurer: Healthy Paws
By: Melodie
Impressive claim handling!
Healthy Paws is great pet insurance. Their quick communication on documents required for processing the claim & the very quick time on receiving reimbursement were phenomenal. I highly recommend them. I doubted I'd ever need pet insurance but when confronted with the choice to pay $6k or euthanize our 6 year old GSD, I'm relieved I had it. Thank you Healthy Paws!
Insurer: Healthy Paws
By: Nedra Sossamon
Lifelong Customers!
I will NEVER EVER EVER insure our pups with any other pet insurance than Pet’s Best. Two months after we rescued our boy, Buck, he went into ICU with acute kidney disease and renal failure. He spent five days away from home, in exceptional care at the ER ICU. It was the first claim we had to file with Pet’s Best for him and the bill was over $5,000. After a 30 day review of Buck’s medical history and diagnosis, Pet’s Best reimbursed us every single penny with the exception of the $250 deductible and charges off the itemized bill that I didn’t sign up for them to cover. We were STUNNED that we weren’t subjected to 10,000 questions, nickel and diming and knit-picking by them. They spoke to our dogs primary vet and the hospital and determined we were owed exactly what we signed up for when we insured our dogs with them. Buck has been in and out of the hospital since then and every claim was paid very quickly. Do NOT put any other insurance company on your pups dog tag. This company is legit, customer service is hands down the best I’ve ever experienced. Pet’s Best has set the bar at an unreachable height for the other most highly rated companies like Trupanion. I’ve used them all and I’m a lifelong, loyal customers of the best... PET’S Best. Buck thanks you for giving his Momma the ability to save his life.
Insurer: Pets Best
By: Lauren
I literally tell anyone who gets a pet to get Healthy Paws immediately
Look-- I am not the type to write reviews of anything, let alone a positive review of an insurance company, most of which, in my experience, are trash. But I'll say this in stark terms: if I didn't have Healthy Paws, my beloved dog and best friend Clark would not be alive today. When Clark was two years old, he slipped a disc in his back that shattered and caused paralysis in his hind limbs. He was also diagnosed with IVDD, a degenerative spinal condition that meant this could be the first of many times this happened to the poor guy. It was devastating and completely unexpected and the surgery to repair the damage was.... deep breath... $10,000. Not only did Healthy Paws come through on their promise to cover to 90% of the surgery (which, if they had not, I would have been looking at some grim options), but they were a breeze to get on the phone, so easy to deal with, so sweet, and took at least one part of what was an insanely horrific time period and actually made it better. I was even able to arrange for them to pay for their portion of the surgery costs up front in that particular instance. Then, they covered his physical therapy and rehab! And then, a month ago, the issue recurred. Another disc, another $10,000 surgery. Every aspect of it was so awful aside from, again, dealing with Healthy Paws, who killed it all on fronts. I cannot recommend them enough and wish human insurance was this great. Seriously, do not wait til your loved one is injured or sick and you're standing in some waiting room in the middle of the night debating your life savings vs. your pet's life. These guys are the real deal!!
Insurer: Healthy Paws
By: Louis