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Unhappy with excuses.
I am not happy at all so far with Embrace. They began by requesting far more information about our new puppy than any other insurance company. I have a cat insured with VPI and they have paid all claims from the very beginning for that animal. Additionally, Embrace has a two week waitiung period after you sign up when there is no coverage at all. They have claimed that vet visits after the two week period were during the two week period, etc. Furthermore, you deal with several differnt people who all want more information on the same issues. Its like the left hand doesnt know what the right hand is doing. Very dissatisfied so far.+-
Insurer: Embrace
By: Sean
Clearly explained, fair assessment of coverage
I have had experience with several other pet insurance companies. Yours is by far the best service so far. Katie's vaginal labial surgery came soon after we joined the plan. It was great to get a quick reassurance that you were working on our claim, a very clear summary of the costs we submitted, the costs you covered, and the reason for a small amount not allowed. There were no surprise reasons for noncoverage, no ambiguities, and no charges unfairly disallowed. I really feel that I can trust your company to live up to your promises and deal promptly and fairly with my claims. Thanks for great service so far! I will recommend you to others. I only wish you had plans for senior cats and dogs.
Insurer: Embrace
By: Jane
Best Dog Insurance ever!
Our dog was diagnosed with Pulmonary hypertension, PDA, Tricuspid Valve Dysplasia and other complications secondary to these over 6 weeks ago. His tests and medication alone have been about $20,000. Trupanian has been a lifesaving angel and have covered over $17500 of this amount.Before we got our first claim cheque, we thought that dog insurance was a joke and the company would cover barely anything. We were wrong! While Trupanian does not cover consultations, they have covered 90% of the cost of procedures and medication. We HIGHLY RECOMMEND Trupanian to all dog lovers and owners and are very grateful for their servces.
Insurer: Trupanion
By: Nandita
Best Dog Insurance ever!
Our dog was diagnosed with Pulmonary hypertension, PDA, Tricuspid Valve Dysplasia and other complications secondary to these over 6 weeks ago. His tests and medication alone have been about $20,000. Trupanian has been a lifesaving angel and have covered over $17500 of this amount.Before we got our first claim cheque, we thought that dog insurance was a joke and the company would cover barely anything. We were wrong! While Trupanian does not cover consultations, they have covered 90% of the cost of procedures and medication. We HIGHLY RECOMMEND Trupanian to all dog lovers and owners and are very grateful for their servces.
Insurer: Trupanion Canada
By: Nandita
Embrace is wonderful so far
We decided to insure our new puppy after the experience of caring for a bone cancer victim who outlived her prognosis, which was great but very costly to us. Sifting through the possibilities Embrace stood out not only for the structure of their plans but the customer reviews really pointed to a company that stood apart from its competitors. We have not been disappointed. Wonder is only 18 weeks old now, but she has had the usual puppy troubles, an intestinal parasite and then a urinary tract infection. Embrace has been prompt and fair in handling our claims. Their Wellness benefits program which actually pays out more than your premium is a great incentive to give your pet the best care possible. I( hope to have a long, satisfactory relationship with Embrace.
Insurer: Embrace
By: Jim
Quality pet insurance at a reasonable rate
Submitted claim for foreign body ingestion and it was reviewd and paid within a week. The customer service staff is very helpful and polite.
Insurer: Pets Best
By: Lynne
Satisfied
I had tried VPI for a couple of years and was very unhappy with the amount of their reimbursements. Shortly after I switched to Embrace my Mastiff was diagnosed with a bladder problem that will require medication for life. Embrace covers 80% of this each month promptly with no hassle. I would recommend them.
Insurer: Embrace
By: Karen
Definitely a great help
Takes the edge off of emergency payments and regular vet visits, which are super expensive in NYC
Insurer: ASPCA
By: Kris
Beau's security
My lab is only two years old and I have already filed three claims on him! Each time, I was pleased with the quick replies that I received when I filed my claims. I am so glad to have taken out the insurance, as I knew my full-blooded lab might need special help as he matures. I was so relieved that I had insurance.
Insurer: ASPCA
By: Darlene
uncomplicated, reliable insurance
I was really pleased how fast the claim payment was deposited. Everything is fast form prequalification to reimbursement, nice and clear documented, you know exactly what you get. I am so glad I chose Embrace and I recommend it to everyone
Insurer: Embrace
By: Iris