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Awesome Service!
Trupanion has the most amazing customer service! They seem like they really care about your pet and try to help in any way they can. The response time and turnaround was really fast! They worked with my veterinarian to directly pay the hospital so I wouldn't have to pay $3,360.00 up front. They really surprised me keeping me updated on the claim process. I am so glad I have them as a pet insurance company.
Insurer: Trupanion
By: Crystal
Awesome Service!
Trupanion has the most amazing customer service! They seem like they really care about your pet and try to help in any way they can. The response time and turnaround was really fast! They worked with my veterinarian to directly pay the hospital so I wouldn't have to pay $3,360.00 up front. They really surprised me keeping me updated on the claim process. I am so glad I have them as a pet insurance company.
Insurer: Trupanion Canada
By: Crystal
excellent
I have been impressed with Trupanion, the acknowledgement of claims and updates are excellent.
Insurer: Trupanion
By: brenda
excellent
I have been impressed with Trupanion, the acknowledgement of claims and updates are excellent.
Insurer: Trupanion Canada
By: brenda
Very pleased with Embrace
We signed up for Embrace pet health insurance based on the recommendation of a friend. While we have no other experience to compare it to, we've been extremely happy with the reimbursements, communication, and client service Embrace has provided us with. I'd recommend them to anyone.
Insurer: Embrace
By: MBMH
So Helpful!!
This is the second claim I've submitted for our dogs, and I am again, so pleasantly surprised with the results! The process was very easy and took a few minutes at most, and within about a week, I had the answer and money directly deposited into my bank account! So glad I chose Pets Best for my insurance for our dogs!
Insurer: Pets Best
By: Abby
Great choice
I was looking at reviews and researching pet insurances myself about a year ago.I've signed up for Trupanion. I would highly recommend this plan to other pet owners. Several months ago my cat was diagnosed with feline asthma. Medications and inhalers are very expensive. I would not have been able to afford it if I didn't have Trupanion coverage. They pay 90% of all costs as promised. Moreover other insurance companies don't even cover chronic illnesses like feline asthma and cost the same.
Insurer: Trupanion
By: Kseniya
Great choice
I was looking at reviews and researching pet insurances myself about a year ago.I've signed up for Trupanion. I would highly recommend this plan to other pet owners. Several months ago my cat was diagnosed with feline asthma. Medications and inhalers are very expensive. I would not have been able to afford it if I didn't have Trupanion coverage. They pay 90% of all costs as promised. Moreover other insurance companies don't even cover chronic illnesses like feline asthma and cost the same.
Insurer: Trupanion Canada
By: Kseniya
Bests Best has been the Best.....Thanks so much.
Cssey unbeknown to us was born with an enlarged heart and pleural effusion. At the time I didn't know any of this but wanted him to have the best and that meant taking out Pet Insurance. He was given 4 months to live. That was devastating to hear...He was a beautiful, sweet, and I wanted him to live with me forever. Having Pets Best meant that he would have the best/as a result he lived another 2 years to the shock of his Cardiologist. I loved him so much and he was the one who could always make me laugh. Pets Best Ins. is the best....I would have no other ins. and have recommended to multiple pet lovers. thank-you......The sympathy card was especially special. The pain is there but he lived longer than anyone ever expected. He will never be forgotten.....
Insurer: Pets Best
By: Deborah
Great company, but not flexible
Pet insurance companies engage in the type of health insurance Erin Brokovitch fought against when the only type of health insurance for humans was non-PPO make-a-claim-that-we-then-deny style of insurance. I am very happy to report, however, that I have not experienced this from Embrace. Their staff is very helpful, they stick to their policies and they are prompt with their benefits. Pretty much all of what we received has been according to what their policy says. However, as such, they are not flexible and this is where Embrace shoots themselves in the foot and inconveniences their customers. My Dog Lulu had some masses on her breasts that needed to be removed. The vet, to save money charged us for a Dental Treatment. The reason for this was because in the dental treatment they use the same anesthesia, they clean her teeth and they charge $200 less. So the idea was to charge for a Dental Phraxis (Pyraxis?), clean her teeth and at the same time remove the masses (they were small and near the surface; not a very invasive surgery). However, Embrace would not cover the dental procedure, not even with the wellness allowance that we have. This is legit and its very clear in their policy that they don't do this. This means however that to receive more coverage I should have forgone the dental treatment, thus reducing the amount of care my dog received, submitted a claim to Embrace for a larger amount and paid less out of pocket. In this scenario, I win, everyone else,
Insurer: Embrace
By: Carl