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Couldn't ask for much more
This was our first claim, and it was a biggie. Our poor puppy slipped her collar and got hit by a car. The folks at Trupanion were awesome. Not only did they expedite our claim in a very reasonable amount of time, they also went above and beyond my expectations and helped us with getting some of the forms filled out by the vet hospital. I've not experienced that kind of help and service from an insurance company before. If that's not enough, there is no doubt in my mind they actually cared about our little girl. There were constant questions about how she was healing, etc. In my opinion, the questions came from sincere concern. I am so glad I had insurance when I needed it the most. Based on this, my first experience, I'd have to say if you own a dog then the insurance is a must. I recommend Trupanion to anyone.
Insurer: Trupanion
By: Mark
Couldn't ask for much more
This was our first claim, and it was a biggie. Our poor puppy slipped her collar and got hit by a car. The folks at Trupanion were awesome. Not only did they expedite our claim in a very reasonable amount of time, they also went above and beyond my expectations and helped us with getting some of the forms filled out by the vet hospital. I've not experienced that kind of help and service from an insurance company before. If that's not enough, there is no doubt in my mind they actually cared about our little girl. There were constant questions about how she was healing, etc. In my opinion, the questions came from sincere concern. I am so glad I had insurance when I needed it the most. Based on this, my first experience, I'd have to say if you own a dog then the insurance is a must. I recommend Trupanion to anyone.
Insurer: Trupanion Canada
By: Mark
Great company!
I've had Pet's Best for 5 years spaning 3 different dogs and I am completely satisfied with the coverage.
Insurer: Pets Best
By: Sam
Dependable Health Insurance
I find the ASPCA to be good insurance. They usually follow up from the time a claim is submitted within 4-5 weeks. It is a bit costly but they cover a lot.
Insurer: ASPCA
By: Dori
Best Pet Insurance
This was my first experience with pet insurance, other than insurance for my show horses, which never covered anything and were a waste of money. I was skeptical about purchasing a policy, but our dog breeder recommended Embrace. Our intent in purchasing the insurance was to cover surgery as our breed of dog is notorious for eating inappropriate things. Sadly, our beautiful dog developed a fatal cancer at a young age and we ended up filing claims related to this condition, which would have been excluded by many other insurers. We were very pleased to have been reimbursed fairly for the many expenses we incurred as a result of our dog's disease. Highly recommend Embrace, and we will purchase it again in the future.
Insurer: Embrace
By: Margaret
Excellent Customer Service
Every time I call ASPCA not only do they answer the phone, but they are very helpful. They always take the time to answer my questions. As far as my pet goes? She loves ASPCA! She is so happy that they help her mom pay her doctor bills. The insurance is a very good deal especially when you dog gets older and needs more care.
Insurer: ASPCA
By: Paula
Embrace HORRIBLE doesnt pay claims on time
I've spent $100 a month for embrace pet insurance for my 2 dogs. Both occasions of submitting claims (Small claims) that were less than $150 each... they have made more excuses in not paying them on time. I had emails saying 10 business days, then i'd call back, be told on Friday, then i'd call back a week later to be told they had a new computer system. I had more excuses, and horrible customer service. They swear they follow up with you but say they "Dont leave voicemails" when i had no missed calls. Finally after I threaten to leave and go to someone else, they shoot me a termination letter out of my coverage effective immediately and pay my claim. I AM HIGHLY UPSET and will contact an attorney. Its a fly by night, dont trust them. These reviews are probably ppl who work for them.
Insurer: Embrace
By: Kevin
Very Pleased with Embrace
I have worked in the claims industry for years am amazed how pleased I am with the service of Embrace! I researched numerous companies and they have the best coverage available, in my opinion. Their Claims Representatives are professional and courteous and my claims have been handled timely and correctly. There have been just a couple times they have been a bit behind in their handling, but no worries, they notified me! I remain cautiously optimistic I will continue to feel the same about the Company in the future. I have recommended Embrace to my Veterinarian's office. Just remember to keep a Claim Form in your glove compartment (it just seems I never remember to print one when I need it!)....
Insurer: Embrace
By: K.
Do Not Wait: Protection You Can Count On
I am assured that my two kitties will receive the medical attention they need, when they need it, because I have ASPCA Pet Insurance. I maintain peace of mind knowing this. ASPCA provides a full range of benefits, and I recommend ASPCA insurance to everyone! Moreover, claims are handled fairly, with quick payment.
Insurer: ASPCA
By: Carole
A Very Satisfied Customer
I shopped around quite a bit before choosing Embrace. I chosed them because of their reimbursement for alternative care, their acceptance of pets with pre-existing conditions, and the reviews I read. I'm glad I found and went with this company. They are very efficient in processing claims. One of my cats was just injured in a car wreck and required emergency care and ortho surgery. All care totaled something like $3000. Two weeks after I submitted my claims, Embrace directly deposited the 80% reimbursement into my checking account. The whole process was really easy, with hardly any paperwork. What a relief!
Insurer: Embrace
By: Dana