154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,229 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,311 reviews

4.9
Healthy Paws

10,744 reviews

4.9
Fetch

27,422 reviews

4.9
Trupanion

62,926 reviews

4.8
Nationwide

21,417 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

July 23, 2011

Good review

Our dog was being neutered and receiving his yearly shots. We submitted a claim to be reimbursed and it went through very quickly and smoothly. We were given updates throughout the process.

Insurer: ASPCA

By: Gabriel

Useful
July 22, 2011

Insurance is a Must for an Agility Dog

Since Shane is an agility dog, I got the insurance in the event he injured himself and required surgery. I was thinking a torn ACL or a broken bone would prompt me to file a claim, but when he tore his nail and required surgery, I figured that was an accident, even if it wasn't related to agility, so I filed a claim. I filled out the form online and I was very happy to receive a check a few weeks later.

Insurer: ASPCA

By: Susan

Useful
July 22, 2011

3 yr old cairn terrior/bichon

Gia has Luxating patellas and didn't want to walk much so I took her in to see the vet and get some deramaxx. She ended up having a fever at the vet they gave her and injection if penicillin and anti-inflammatory with a suspicion of Lyme. She got home and vomited non stop for 5hrs . I then had to take her to an emergent vet since mine had closed they did xrays blood work and subcu hydration ... Long story short I ended up paying around 400$ all together. ASPCA took forever to process the claim ( about a month) saying they had to wait for vet records even though I sent all the paperwork and it was my first claim ever. The only reason it got done in a month is because I called 3 times and forced them to call the vet and get the records. After all that I only got reimbursed 188.00 ..but I have the level two plan. Overall... I'm thankful to get any money back but I'm not satisfied

Insurer: ASPCA

By: Liza

Useful
July 22, 2011

Prompt Claim Service

This is our third year of coverage for our 2 greyhounds, Nash & Miss Silver. We haven't made many claims, but we're glad we kept our coverage this year! Nash was staggering when he met me at the door after work about 2 months ago. He had trouble standing up and walking. We ended up taking him to an after-hours emergency clinic that night. After ruling out toxins with blood tests, Nash was diagnosed with disc disease/arthritis of the spine, and/or potential early metabolic neuropathy. In the next week, we visited our vet and 2 other veterinary specialists to confirm a diagnosis and treatment plan. Nash improved steadily on NSAID medication, and he has responded very well to chiropractic treatment. Within 3 weeks, he was his usual boisterous self. Our claims were easy to file, and service was prompt and friendly. I'm disappointed that the chiropractic treatments don't seem to be covered, but happy that the reimbursement for covered services was prompt.

Insurer: ASPCA

By: Irene

Useful
July 22, 2011

Best investment I've ever made. I've refered tons!

I am very happy with this insurance company. Don’t be fooled by others who state they have continuous coverage, 10% deductible, etc (like trupanion which sucksssssssss and don’t pay out their claims). Petsbest is the best insurance by far. I’ve had them for approximately 1.5 years and they have paid out numerous claims without a problem. You won’t be disappointed with PETSBEST.

Insurer: Pets Best

By: Juniors

Useful
July 22, 2011

My dog Stormy

I am a first time user and insurance holder, was satisfied with the quick response to my claim.

Insurer: ASPCA

By: Arlene

Useful
July 22, 2011

Friendly and caring

I just want to say thank you Embrace! We had a diffiult 2 weeks with our pug being sick with Perivulvar Dermititis and not getting diagnosed correctly nor the right treatment at first.. The way the claim was handled at Embrace gave the whole nightmare a happy ending. Will keep on recommending Embrace to every pet owner I talk to!

Insurer: Embrace

By: Pia

Useful
July 21, 2011

Good customer assistance

It was a bit of a hassle to get our first claim processed, but the staff kept us updated via email. We have just been notified of our reimbursement. Thanks, Trupanion!

Insurer: Trupanion

By: Jessica

Useful
July 21, 2011

Good customer assistance

It was a bit of a hassle to get our first claim processed, but the staff kept us updated via email. We have just been notified of our reimbursement. Thanks, Trupanion!

Insurer: Trupanion Canada

By: Jessica

Useful
July 21, 2011

Very pleased with Healthy Paws

I have been a pet owner for 27 years and never bought pet insurance. In May one of my dogs suddenly became ill and died after valiant (and expensive) effots to save her. I decided to buy pet insurance to help defray the costs of another like event. I read online reviews and discussed the topic with my vet and selected Healthy Paws. I opted to enroll my two young rescue dogs, one I had for less than a month. The coverage kicks in 15 days after enrollment. On day 16 one of my dogs became ill and required two trips to the ER within 24 hours. The cumulative total for both visits was right at $1000. I followed the very simple claims filing instructions, asked my vet to submit his full medical record (first claim) and sign the forms. I filed the claims and made a follow up call to the Customer Service group to verify they had what they needed. Within 9 days I received, via email, the explanation of benefits for both claims, paying every eligible dollar! I am a healthcare administrator and I couldn't be more impressed with the process or the customer service reps I dealt with over the phone.

Insurer: Healthy Paws

By: Kim

Useful

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